Compliance Apprentice

Based in the heart of Manchester, Betable is a team with knowledge and dedication to online gaming running through its DNA. It is responsible for delivering top-class online gaming experiences for customers of over 100 online casino and bingo sites in Great Britain. We manage everything from cutting edge marketing to regulatory compliance, from B2B account management to financial analysis, and from customer service to payments and risk. Betbale approach all of this with an ethos of social responsibility, invention and teamwork. As such, we're always looking to recruit skilled, talented and imaginative new members to our team so that we can continue to provide an industry-leading and innovative service to our customers and clients.

Betable Group is committed to creating an inclusive workplace and welcomes applications from all suitably qualified candidates regardless of age, disability, gender reassignment, marriage and civil partnership status, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. Recruitment decisions are made based on merit, skills, qualifications, and business needs.

Due to continued success, there is now an exciting opportunity for two Compliance Apprentices to join our team. This is an entry-level opportunity suited to individuals seeking to build a career in regulatory compliance within the online gambling sector. Applications are welcomed from candidates from a wide range of educational and professional backgrounds. Previous compliance or gambling industry experience is not required, but candidates must have strong communication skills, good numeracy, excellent attention to detail, and the ability to learn quickly in a regulated environment.

You will play a key part in maintaining and implementing vital industry standards for a wide range of clients, liaising regularly with other departments within the business and with our clients. You will be expected to adapt to new requirements as they arise in this rapidly evolving industry and will be supported to help ensure that our success is delivered in an ethical, fair, and compliant fashion.

The successful candidates will be expected to commence a Level 4 Regulatory Compliance apprenticeship within six months of joining the business. This apprenticeship will typically take around 19 months to complete, although this may vary depending on the selected training provider and may take up to 24 months. The apprenticeship will be fully funded by Betable, including any essential travel required for in-person training, workshops, or assessments.

Betable actively mentors junior members of staff and has a strong track record of promoting from within. The successful candidates will be supported as they develop the knowledge, confidence, and practical skills needed to progress within the business. This role will provide broad exposure to gambling compliance, regulatory projects, customer protection, anti-money laundering, advertising standards, internal governance, and operational risk work. For the right candidate, it offers a level of practical exposure and responsibility that may not always be available at junior level within larger operators.

The role will be paid at £8 per hour during the first year, rising after year one to at least the applicable National Minimum Wage or National Living Wage. Further salary progression may be available based on performance and business needs

• You will oversee marketing plans and assets to ensure compliance with gambling regulations.

• You will be involved in reviewing affiliate applications and auditing affiliate websites, gambling sites and media operations to ensure that they are compliant with regulations and company policies.

• You will review promotional Terms and Conditions.

• You will review all marketing assets such as promotion copy, banners, email communications etc.

• You will be responsible for keeping up to date with industry knowledge and regulatory changes and communicating requirements across departments.

• You will provide compliance advice and guidance to the wider business as appropriate.

• You will be required to conduct assessments against regulatory codes (such as the Remote Technical Standards) for new sites/apps etc.

• You will be responsible for ensuring good record keeping relating to meetings, internal audits and other settings as appropriate including but not limited to minute taking, capturing actions required, assisting the wider compliance team to develop action plans.

• You will be responsible for ongoing monitoring of our Politically Exposed Persons (PEPs) and Sanctions processes.

• You will be involved with our escalated complaints and disputes processes.

• You will support the Data Protection Officer to ensure that our customers’ rights as data subjects are upheld.

• You may be required to analyse the account activity of players and identifying any potential indicators of gambling-related harm, before deciding on the best course of action to mitigate any such harm.

• You will be required to review Enhanced Due Diligence (EDD) and Know Your Customer (KYC) requests as part of our Anti Money Laundering and Responsible Gambling processes.  

·        You are likely to be given various projects over time in line with innovation within our sector, post-audit remediation and other ad hoc tasks as defined by your line manager or the Head of Compliance

• Must be aged 18 or over at commencement of employment. This is an occupational requirement due to the nature of the role and the legal and regulatory requirements applicable to licensed gambling businesses.

• Minimum GCSE English, or equivalent, with strong spoken and written communication skills.

• Minimum GCSE Mathematics, or equivalent, with strong numeracy skills.

• A-levels, college qualifications, or a recent university degree would be beneficial, but are not essential.

• Willingness to commence a Level 4 Regulatory Compliance apprenticeship within six months of joining the business.

• A genuine interest in compliance, regulation, law, risk, customer protection, gambling, financial crime, and/or responsible business practices.

• Ability to use initiative and make sensible decisions with appropriate guidance.

• Ability to exercise sound judgement and escalate matters when required.

• Excellent organisation and time management skills.

Strong attention to detail.

• Professional, reliable, and willing to learn.

• Comfortable using Microsoft 365 applications, including Word, Excel, Outlook, and Teams.

• Confidence using digital productivity and AI-assisted research tools would be beneficial.

• Previous experience in compliance, gambling, paralegal work, customer service, sales, administration, or regulated environments would be beneficial, but is not required as full training will be provided.

Applicants must have the legal right to work in the United Kingdom at the commencement of employment.