Senior Integrations Engineer

Gradial is hiring a Senior Integrations Engineer to expand our enterprise MarTech integrations practice. In this role, you will design and ship production-ready integrations across a wide range of marketing platforms, content systems, and customer data tools for complex enterprise environments.

You will work directly with customers, product, and engineering to turn messy real-world stacks into reliable connectors that help global brands operationalize AI-native content workflows. This role is ideal for a high-agency engineer who is comfortable moving between well-known platforms and custom internal systems, and who can bring structure to ambiguity without waiting for perfect requirements.

• Architect, build, and maintain integrations across ESPs, CDPs, marketing automation platforms, CMSs, DAMs, and adjacent MarTech systems
• Lead technical discovery with enterprise customers to understand system landscapes, define integration requirements, and shape practical delivery plans
• Translate custom or poorly documented environments into clean, scalable integration designs with clear technical documentation
• Own the full integration lifecycle, including API evaluation, authentication flows, data mapping, sync logic, testing, monitoring, and production rollout
• Partner with product and platform engineering to ensure integrations are resilient, observable, and performant at enterprise scale
• Contribute reusable patterns, shared libraries, and connector framework improvements that accelerate support for future platforms
• Serve as a trusted technical partner for customer stakeholders, connecting business requirements to sound engineering decisions
• Identify edge cases, platform constraints, and implementation risks early, then drive pragmatic solutions through delivery

• 5+ years of software engineering experience, with meaningful time spent building and shipping external system integrations in production
• Strong experience working across APIs and integration patterns, including REST, webhooks, OAuth, pagination, rate limiting, retries, and error handling
• Hands-on experience delivering MarTech implementations or integrations for enterprise customers, ideally in an agency, systems integrator, or customer-facing SaaS environment
• Broad familiarity with the MarTech ecosystem, including customer engagement platforms, customer data tools, content systems, analytics platforms, and workflow automation tools
• Ability to operate effectively in ambiguous enterprise environments where requirements evolve, documentation is incomplete, and systems are heavily customized
• Strong communication skills with the ability to work directly with technical and non-technical stakeholders and explain tradeoffs clearly
• Proven ownership mindset with a track record of driving projects end to end and making progress without heavy process or detailed specs
• Solid engineering judgment around maintainability, reliability, testing, and production readiness

• Experience working with enterprise customers in industries such as retail, financial services, or healthcare
• Familiarity with AI-native content operations, automation workflows, or systems that support content generation and publishing at scale
• Experience with platforms such as Braze, Salesforce Marketing Cloud, Adobe Experience Platform, Contentful, AEM, or other large-scale enterprise content and marketing systems

• Embrace AI as a core tool for problem-solving, creativity and scale.
• Show a strong work ethic, high ownership and bias toward action.
• Communicate with clarity and curiosity.
• Thrive in fast-paced, hyper-growth environments; where building is always better than maintaining the status quo.

As an AI-first company, we prioritize AI literacy as a core competency in our hiring decisions. We’re excited by candidates who thoughtfully apply AI tools in their work, but during interviews we’re focused on you. This is your opportunity to show how you think, communicate, and solve problems. Over-reliance on AI-generated responses during the interview process (especially when it obscures your own voice) will result in disqualification. We want to understand your unique perspective and how you approach challenges, both with and without AI.

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Applicants who require reasonable accommodation to participate in the application or interview process should contact us at careers@gradial.com to request assistance.