Surgery Scheduler I - Urology - American Fork - Full-Time

Granger Medical Clinic is hiring a Surgery Scheduler for our American Fork Urology Clinic.  The Surgery Scheduler is responsible for coordinating and scheduling patient appointments for surgeries, diagnostic tests, referrals, pre-operative evaluations, and urological procedures. This role requires the application of clinical knowledge to ensure accurate scheduling in accordance with provider orders and patient needs.

Knowledge, Skills, and Abilities:

• Coordinate and schedule office- and hospital-based procedures and surgeries, including completion of required facility documentation.
• Arrange diagnostic and imaging appointments; obtain and document informed consent for procedures and surgeries.
• Communicate with vendors to ensure necessary equipment and supplies are available for scheduled procedures.
• Review patient medications and medical history to determine pre-admission testing requirements; document pertinent notes and special instructions.
• Coordinate and obtain required medical and urological clearances.
• Verify patient insurance coverage and secure prior authorizations as needed.
• Schedule follow-up appointments and additional testing as required.
• Perform other duties as assigned.

Essential Functions and Duties:

• Proficiency in Electronic Medical Records (EMR) systems and Microsoft Office applications.
• Strong computer skills: healthcare software experience preferred.
• Working knowledge of surgical procedures and medical terminology preferred.
• Excellent verbal and written communication skills.
• Strong attention to detail and accuracy.
• Demonstrates professionalism, tact, diplomacy, and a positive attitude.
• Ability to travel to nearby urology offices as needed.

Education and Experience:

• High school diploma or equivalent required; 1–3 years of experience in a healthcare setting preferred, or an equivalent combination of education and experience.
• Prior surgery scheduling or medical office scheduling experience required.
• Prior authorization experience required, surgery prior authorization experience preferred.
• Demonstrated ability to multitask, problem-solve, and provide exceptional customer service.
• Familiarity with EMR systems required; particularly surgery scheduling tools associated with IHC, Holy Cross or Mountain Star hospitals.

Physical Requirements and Working Conditions:

• Ability to lift up to 10 lbs.
• Frequent repetitive motion, including extended computer use.
• Work performed in a climate-controlled indoor environment.