Outside Sales Representative-Hawaii

A career with Gravity Payments is an opportunity to be on a collaborative team where creative leadership, passion for progress, and responsibility are paramount. Our team members focus and commit to providing for our clients and our community because we care deeply for others.  

• Proactively connect with local business owners to understand their unique stories, challenges, and goals.
• Own the full sales cycle, from scheduling meetings and presenting solutions to closing deals and fostering long-term partnerships.
• Consistently exceed sales targets through relationship-building and strategic outreach.
• Expand our network of local merchants, driving growth and team success.
• Strengthen client retention, generate referrals, and create new revenue opportunities through proactive engagement.

• Implement proactive strategies to strengthen relationships, identify retention opportunities, and drive referrals. 
• Manage a portfolio of merchant accounts, ensuring ongoing satisfaction through regular check-ins, contract renewals, and rate reviews.
• Introduce and implement new financial services to maximize value for existing clients.
• Facilitate virtual and phone-based account maintenance as needed.
• Collaborate across departments to swiftly resolve client challenges and maintain seamless service.
• Participate in weekly strategy meetings to share progress, address challenges, and refine sales tactics while engaging in continuous learning through role-plays to enhance skills and sales effectiveness.
• Onboard new partners by installing equipment and providing hands-on education, ensuring they feel confident and knowledgeable.

• Exceptional Communication and Interpersonal Skills: You possess a "listening-first" mentality. You can bridge gaps between complex financial concepts and the everyday needs of a business owner.
• Problem-Solving and Customer-Centric Focus: A genuine desire to understand and solve problems for clients. This means prioritizing their needs and building long-term relationships based on trust, not just closing a sale. You must be able to think critically and offer valuable solutions that go beyond a simple transaction.
• Proactive and Adaptable Mindset: A self-starter who takes the initiative to explore new avenues for growth and a willingness to adapt to challenges, with the ability to make independent decisions. You must be persistent and resilient in a dynamic environment, always seeking to improve processes and client outcomes.
• Strong Organizational and Collaborative Skills: The ability to effectively manage multiple tasks, prioritize a workload, and maintain efficiency while working closely with colleagues. You should be able to contribute to a shared team success and enjoy collaborating on projects.

This job description is a snapshot of the role at this moment in time. As our organization evolves, so do our roles. Responsibilities may shift to meet changing business needs. We seek individuals who are adaptable, proactive, and open to growth as we continue to move forward together.

• Must have access to a wired internet connection and access to at least a 25 megabits per second (mbps) download and 20 mbps upload speed connection.
• Must have your own vehicle.
• Must be located and able to work on Oahu or Kauai.