Grocery Outlet
New

Head Clerk

United StatesUnited States·Redwood Citymid
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Quick Summary

Key Responsibilities

Interacting with customers and answering questions with kindness and enthusiasm. Attending to customer and co-worker requests, complaints and/or problems to assure they are handled promptly.

Technical Tools
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  • Our Mission: Touching lives for the better
  • Our Vision: Touching lives by being the first choice for bargain-minded consumers in the U.S.
  • Our Values & Behaviors: Achievement, Diversity, Entrepreneurship, Family, Fun, Integrity & Service

About the Role

~1 min read

Head Clerks create a welcoming environment and maintain a clean, well-stocked store that keeps customers coming back for great deals and stellar service. An ideal Head Clerk enjoys interacting with people, can work under pressure, balances various managerial duties, is inquisitive, and most importantly has a positive, can-do attitude.

Responsibilities

~1 min read
  • →Interacting with customers and answering questions with kindness and enthusiasm.
  • →Attending to customer and co-worker requests, complaints and/or problems to assure they are handled promptly.
  • →Maintaining a clean, safe, and orderly store that is compliant with all GOI guidelines and procedures.
  • →Reviewing and accepting customer checks, overrides, voids, and other cashiering related issues.
  • →Unloading product from trucks, organizing the stock room, filling assigned areas on the sales floor, and operating backroom equipment (pallet jack, baler, etc.).
  • →Taking inventory of merchandise and replenishing and/or ordering as needed to keep business booming.
  • →Catching customers’ eyes by preparing merchandise for display.
  • →Perform miscellaneous office duties such as handling incoming or outgoing mail and ordering product.
  • →Enforcing all company policies, procedures and programs to keep customers and employees safe, happy, and healthy.
  • Base Salary: $28.20 hr
  • Medical, Dental, Vision & More!
  • Final compensation will be determined based upon experience and skills and may vary based on location.
  • High school diploma or equivalent.
  • Able to deliver friendly, courteous, prompt customer service.
  • Able to interpret, understand, and follow instructions.
  • Must be able to pass drug and background check.
  • Flexible schedule.
  • Previous grocery or retail experience.
  • Ability to work in harmony with others as a team member and leader.
  • Passion for serving people.
  • Prior bookkeeping experience preferred. 
  • Interacting with customers, associates, truck drivers, and vendors, all with a smile.

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      Location & Eligibility

      Where is the job
      Redwood City, United States
      On-site at the office
      Who can apply
      US

      Listing Details

      Posted
      May 27, 2026
      First seen
      September 25, 2026
      Last seen
      September 25, 2026

      Posting Health

      Days active
      0
      Repost count
      0
      Trust Level
      13%
      Scored at
      September 25, 2026

      Signal breakdown

      freshnesssource trustcontent trustemployer trust
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      Grocery OutletHead Clerk