Senior IT Engineer

Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care. Powered by technology, we are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Following the mass increase in depression and anxiety, the need for accessibility is more important than ever. To make our vision for mental healthcare a reality, we’re building a team of entrepreneurs and mission-driven go-getters. Since launching in February 2021, we’ve empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape. We’ve raised more than $178mm of funding from Sequoia Capital, Transformation Capital, TCV, SignalFire, and others.

We are looking for a Senior IT Engineer to help us scale and transform the IT processes for Grow Therapy, and who will work on systems integration, scalable infrastructure improvements, and workflow automation. You’ll be part of a team of six IT professionals reporting directly into the Director of IT. Your responsibilities will include:

1. →Design, implement, and maintain core IT infrastructure systems, ensuring reliability, scalability, and security across identity, device, network, and SaaS environments.
2. →Lead cross-functional technical initiatives by gathering requirements from IT Support, Security, HR, and business stakeholders to deliver solutions that reduce operational overhead and improve overall system performance and consistency.
3. →Evaluate, select, and apply appropriate technologies – such as scripting, configuration management, cloud services, integration tools, and emerging automation platforms – to solve infrastructure and business process challenges.
4. →Own technical documentation, change management processes, and rollout planning to ensure systems are well-documented, auditable, and aligned with IT governance and compliance expectations. Strong project leadership and communication skills are essential.
5. →Continuously monitor and improve the IT environment by identifying bottlenecks, reliability issues, and opportunities to enhance scalability, standardization, and operational efficiency.

• You have proven hands-on experience managing and improving core IT infrastructure – Okta, MDMs, Google, Slack, and other SaaS platforms – with an emphasis on reliability, scalability, and security.
• You have a strong track record of leading technical projects end-to-end, from requirements gathering through implementation, rollout, and long-term maintenance, preferably in fast-moving or high-growth environments.
• You’re proficient with modern tools and technologies that enhance IT operations (e.g., AI and automation tools, scripting, cloud services), and you know how to apply them pragmatically to reduce repetitive work and improve system performance.
• You bring solid scripting or programming skills (Python or similar), especially for integrating systems via APIs, streamlining workflows, and enabling better visibility, control, and consistency across the IT stack.

• Employment Type: Full-Time, Exempt
• Base Compensation: The base compensation range for this position is
  • • Hybrid Commitment: $133,000–$180,000 USD Annually 

This role will be hybrid (onsite from our San Francisco hub location three days per week: Tuesday, Wednesday, Thursday) . This include travel 2–3 times per year (e.g., company and department offsites).

The base compensation for this role will vary depending on several factors, including relevant experience, qualifications, and the candidate’s working location.