Director, Transportation

Role Scope: 

We are looking for a Director of Transportation, reporting to the Vice President of Practice Operations, who is responsible for the strategic planning, management, and oversight of all transportation services for PACE participants. This role ensures safe, reliable, timely, and cost-effective transportation that supports access to medical care and social services, while maintaining compliance with all federal, state, and local regulations. 

• Building, scaling, and managing a safe, reliable, and cost-effective transportation program that supports PACE program goals and participant needs, including development of transportation model, managing transportation software, oversight of day to day operations model, and management of transportation vendors.   

• Track key performance metrics, such as on-time performance and utilization rates.  Continuously improve service delivery. Ensure timely and efficient transport of participants to and from PACE centers, medical appointments, and community services, guiding the transportation department to 

• Oversee daily transportation operations, including scheduling, routing, and dispatch. Optimize routing and scheduling to maximize efficiency and minimize costs.  

• Manage transportation contracts and internal fleet management, including vehicle acquisition, maintenance, and lifecycle planning. Lead, mentor, and manage transportation staff. 

• Ensure compliance with safety standards and licensing requirements required by all regulatory bodies, including Centers for Medicare & Medicaid Services (CMS), state health departments, and Department of Transportation (DOT).  

• Manage and oversight of Transportation Department budget, monitoring costs and identify opportunities for improvement. 

• Evaluate vendor contracts and negotiate agreements with third-party transportation providers when needed. 

• May require occasional evenings, weekends, or on-call availability.  

Qualifications:  

• Bachelor’s degree in Healthcare Administration, Logistics, Business Administration, or related field required. 

• 5–8+ years of experience in transportation, logistics, or fleet operations 

• 3–5+ years in a leadership role 

• Experience in healthcare, senior services, or PACE programs strongly preferred 

• Knowledge of transportation management systems and routing software 

• Familiarity with CMS and DOT regulations 

• Excellent leadership, communication, and problem-solving skills 

• Ability to manage budgets and analyze operational data 

Nice to have: 

• Master’s degree preferred  

• Bilingual preferred  

Compensation:  

We take into account an individual’s qualifications, skillset, and experience in determining final salary. This role is eligible for medical/dental/vision insurance, paid parental leave (birthing and non-birthing parents), short and long-term disability, life insurance, flexible spending accounts, 401(k) savings, paid time off, and company-paid holidays. The expected salary range for this position is CA range: $162,000 -$189,000 or Chicago range: $152,000 - $178,000. The actual offer will be at the company’s sole discretion and determined by relevant business considerations, including the final candidate’s qualifications, years of experience, skillset, and geographic location. 

Vaccination Policy, including COVID-19 

At Habitat Health, we aim to provide safe and high-quality care to our participants. To achieve this, please note that we have vaccination policies to keep both our team members and participants safe. For covid and flu, we require either proof of vaccination or declination form and required masking while in participant locations as a safe as and essential requirement of this role.  Requests for reasonable accommodations due to an applicant’s disability or sincerely held religious beliefs will be considered and may be granted based upon review. We also require that team members adhere to all infection control, PPE standards and vaccination requirements related to specific roles and locations as a condition of employment. 

Our Commitment to Diversity, Equity, and Inclusion: 

Habitat Health is an Equal Opportunity employer and is committed to creating a diverse and inclusive workplace. Habitat Health applicants are considered solely based on their qualifications, without regard to race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), gender identity, gender expression, sexual orientation, marital status, military or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), or other status protected by applicable law. 

Habitat Health is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Habitat Health will take steps to provide people with disabilities and sincerely held religious beliefs with reasonable accommodations in accordance with applicable law.  Accordingly, if you require a reasonable accommodation to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact us at careers@habitathealth.com. 

Beware of Scams and Fraud 

Please ensure your application is being submitted through a Habitat Health sponsored site only. Our emails will come from @habitathealth.com email addresses. If you feel that you have been the victim of a scam such as this, please report the incident to the Federal Trade Commission by selecting the ‘Rip-offs and Imposter Scams’ option: https://reportfraud.ftc.gov/#/. 

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