Spa Sales and Guest Service Associate

Tx-Houston-mid

OtherService Associate

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Quick Summary

Technical Tools

OtherService Associate

Benefits:

Free uniforms
Health insurance
Training & development
Wellness resources
Bonus based on performance
Employee discounts
Flexible schedule
Free food & snacks

Part-Time / As Needed | $14.00 per hour

Welcome, Empower, Connect!

At Hand & Stone Massage and Facial Spa – Houston Memorial, we’re looking for an experienced, sales-driven Spa Associate to join our front desk team on a part-time, as-needed basis.

This is a SALES position. While providing exceptional guest service and supporting daily front desk operations are important parts of the role, we are specifically looking for someone who is confident selling memberships, upgrades, gift cards, retail products, and services.

If you are outgoing, competitive, comfortable working toward goals, and know how to turn a great guest experience into a sale, we want to meet you!

What We’re Looking For

Minimum 3 years of customer service and/or sales experience required
Strong sales background with a proven ability to meet goals
Open availability and schedule flexibility required
Available to work part-time and as needed, including evenings, weekends, and high-volume periods
Confident discussing pricing, promotions, memberships, and service recommendations
Comfortable asking for the sale and overcoming objections
Professional, dependable, energetic, and team-oriented
Strong communication and multitasking skills
Previous spa, salon, wellness, hospitality, or membership-based sales experience preferred
Zenoti experience is a plus

What You’ll Do

Meet and exceed individual and spa membership sales goals
Convert first-time guests into members by confidently presenting the value of membership
Promote enhancements, upgrades, retail products, gift cards, and current promotions
Create a welcoming, high-energy, 5-star experience for every guest
Build relationships with members and guests to encourage repeat visits
Pre-book future appointments and help maintain strong client retention
Answer phones, schedule appointments, check guests in and out, and process payments
Maintain detailed knowledge of our services, enhancements, memberships, and promotions
Assist with maintaining a clean, organized, professional front desk and spa environment
Support the team with additional duties as needed

What Sets Hand & Stone Apart

Sales Opportunity – This is more than answering phones and booking appointments. You’ll have opportunities to strengthen your sales skills while helping guests build consistent wellness routines.

Training & Growth – Continue developing your sales and spa-industry knowledge through training and hands-on experience.

Team Environment – Join a goal-driven team focused on guest experience, memberships, retention, and overall spa performance.

Schedule & Pay

Pay: $14.00 per hour
Position: Part-Time / As Needed
Availability: Open availability and flexibility are required.

Ready to Join Us?

We are looking for someone who can come in ready to sell, connect with guests, and contribute to our goals. If you have a strong sales personality, at least three years of experience, and enjoy working in a fast-paced environment, we’d love to hear from you.