Director - Compliance Operations

Hard Rock Digital is a team focused on becoming the best online sportsbook, casino, and social gaming company in the world. We’re building a team that resonates passion for learning, operating, and building new products and technologies for millions of consumers. We care about each customer interaction, experience, behavior, and insight and strive to ensure we’re always acting authentically.

Rooted in the kindred spirits of Hard Rock and the Seminole Tribe of Florida, Hard Rock Digital taps a brand known the world over as the leader in gaming, entertainment, and hospitality. We’re taking that foundation of success and bringing it to the digital space - ready to join us?

The Director – Compliance Operations is perfect for an experienced compliance professional who enjoys building departmental ways of working and best practices.  The successful candidate will partner with the Senior Compliance Team to ensure the Hard Rock Digital Compliance Team runs as effectively and efficiently as possible, thereby assisting the entire organisation stay compliant.

Key Responsibilities

• Reviewing existing departmental tools, researching and recommending alternatives or additional tools to drive best practices.  Project managing implementation of new tools.

• Review, enhance and curate all departmental knowledge resources including compliance intranet, manuals, SOPs, and business facing guides.

• Coordinate departmental training programs and offsites and, if appropriate, deliver training.

• Coordinate in-person regulatory training for other departments.

• Assist with the maintenance and dissemination of regulatory policies.

• Maintain list of key departmental risks, working with ERM personnel to ensure compliance risk are properly recorded and managed. 

• You must have significant experience working in compliance roles, ideally in online gaming.

• Experience of building ERM programs a distinct benefit.

• Excellent knowledge of third-party compliance tools, JIRA and Confluence.

• You must have the ability to build strong relationships with key stakeholders.

• You must be somebody who thinks outside the box and is solution orientated.   

We offer our employees more than just competitive compensation. Our team benefits include:

• Competitive pay and benefits

• Flexible vacation allowance

• A hybrid / remote working environment

• Startup culture backed by a secure, global brand

We care deeply about every interaction our customers have with us, and trust and empower our staff to own and drive their experience. Our vision for our business and customers is built on fostering a diverse and inclusive work environment where regardless of background or beliefs you feel able to be authentic and bring all your talent into play. We want to celebrate you being you (we are an equal opportunity employer).