Senior Manual QA Engineer

Hard Rock Digital is a team focused on becoming the best online sportsbook, casino, and social gaming company in the world. We’re building a team that resonates passion for learning, operating, and building new products and technologies for millions of consumers. We care about each customer interaction, experience, behavior, and insight and strive to ensure we’re always acting authentically. 

Rooted in the kindred spirits of Hard Rock and the Seminole Tribe of Florida, Hard Rock Digital taps a brand known the world over as the leader in gaming, entertainment, and hospitality. We’re taking that foundation of success and bringing it to the digital space — ready to join us?

We are looking for an experienced Senior Manual QA Engineer to help deliver reliable player experiences across critical customer journeys including authentication, account management, promotions, rewards, and geolocation. You will play a key role in ensuring the quality and stability of our sportsbook and casino platforms across web, mobile, API, and backend systems. This role requires strong hands-on testing expertise, an ownership mindset, and demonstrated experience using AI-assisted tools to improve QA effectiveness.

What you’ll do

• Participate in all stages of the SDLC to ensure product quality and release readiness

• Review product and technical requirements to develop effective test strategies and coverage

• Design, maintain, and execute test plans, test cases, and exploratory testing strategies across web, mobile, API, and backend systems

• Conduct regression, integration, system, and end-to-end testing for critical player-facing features

• Identify, document, track, and help troubleshoot defects through resolution

• Assess release risk and provide QA recommendations for complex features and customer journeys

• Partner with Engineering and Product teams to identify risks early and improve quality throughout development

• Use tools such as Postman, Swagger, DevTools, Charles Proxy, Proxyman, and emulators to validate functionality and investigate issues

• Validate backend integrations and data consistency using SQL queries and debugging tools

• Use AI-assisted tools to improve test coverage, accelerate defect investigation, and increase QA efficiency

• Mentor junior and mid-level QA engineers on testing best practices and debugging techniques

• Take ownership of testing strategy and execution for complex features and initiatives

• Contribute to continuous improvement of QA processes, tooling, and test coverage

Key Competencies

• Ownership mindset with a strong focus on quality and customer experience

• Strong analytical thinking and attention to detail

• Ability to assess risk and prioritise effectively in fast-paced environments

• Proactive approach to problem solving and continuous improvement

• Adaptability and curiosity when working with emerging technologies and AI-assisted workflows

• Strong collaboration and communication across cross-functional teams

What Success Looks Like

• High-quality releases with minimal production defects

• Reliable player-facing experiences across critical journeys

• Strong release confidence and test coverage

• Continuous improvement in QA processes and efficiency

We are seeking a detail-oriented QA professional with strong analytical skills, a collaborative mindset, and experience working in fast-paced, complex environments.

Required qualifications

• 5+ years of experience in software quality assurance with a strong focus on manual testing

• Strong experience testing web and mobile applications in complex production environments

• Solid understanding of SDLC, STLC, and QA best practices

• Experience testing APIs using tools such as Postman or Swagger

• Strong troubleshooting and debugging skills across frontend and backend systems

• Experience with tools such as DevTools, Charles Proxy, Proxyman, and emulators

• Familiarity with databases and ability to write SQL queries for validation and troubleshooting

• Demonstrated experience integrating AI-assisted tools into QA workflows, test design, debugging, or defect analysis

• Ability to work independently, prioritise effectively, and take ownership of testing efforts

• Strong communication and collaboration skills within cross-functional Agile teams

Nice to have

• Experience within sportsbook, casino gaming, fintech, or other regulated industries

• Familiarity with test automation frameworks or scripting languages such as Python

• Experience testing authentication, geolocation, payments, CRM, or account management Flows

We offer our employees more than just competitive compensation. Our team benefits include: 

• Competitive pay and benefits

• Flexible vacation allowance

• A hybrid / remote working environment 

• Startup culture backed by a secure, global brand 

We care deeply about every interaction our customers have with us, and trust and empower our staff to own and drive their experience. Our vision for our business and customers is built on fostering a diverse and inclusive work environment where regardless of background or beliefs you feel able to be authentic and bring all your talent into play. We want to celebrate you being you (we are an equal opportunity employer).