Team Lead - Real Time Analyst

Hard Rock Digital is on a mission to become the best online sportsbook, casino, and social gaming company in the world. We're building a team that is passionate about learning, operating, and creating new products and technologies for millions of consumers. We care deeply about every customer interaction, experience, and insight, and strive to always act authentically.

Rooted in the kindred spirits of Hard Rock and the Seminole Tribe of Florida, Hard Rock Digital taps a brand known the world over as the leader in gaming, entertainment, and hospitality. We're taking that foundation of success and bringing it to the digital space, ready to join us?

We are seeking an experienced and driven RTA Team Lead to join our dynamic Trading team, reporting directly to the RTA Manager. In this role, you will lead, mentor, and develop a team of Real-Time Analysts, while taking ownership of day-to-day processes across the wider RTA function.

The RTA team is a pivotal part of our sportsbook operation.  Acting as the first line of defence by monitoring betting activity in real time, identifying pricing inefficiencies, mitigating risk, and protecting margin. The team works closely with Trading, Player Optimisation, and Senior Management to drive real-time efficiency, sharpen market competitiveness, and deliver data-driven risk management across the sportsbook.

As Team Lead, you will be the go-to person on shift for junior team members and will support the RTA Manager with key tasks and strategic priorities as required.

• Monitor and analyse wagers in real time, identifying pricing inefficiencies, unprofitable customer wagering trends, and other issues as they arise.

• Identify and escalate sportsbook margin leaks, including incorrectly correlated Same Game Parlays (SGPs), past-post issues, and pricing discrepancies.

• Analyse player betting patterns and risk exposure using advanced sportsbook analytics tools.

• Maintain high-quality bet notation and stay current with relevant betting angles and market trends across multiple sports.

• Perform competitor analysis and contribute to the development of new trading strategies in collaboration with senior team members.

• Lead, coach, and supervise a team of Real-Time Analysts, fostering high performance and a culture of continuous improvement.

• Conduct regular 1-2-1s with direct reports, ensuring individual KPIs and team objectives are being met.

• Support the onboarding of new RTAs and drive ongoing development plans and upskilling across the team.

• Lead by example.  Presenting new ideas while maintaining the highest standards across current processes and daily performance.

• Work hand-in-hand with Trading, Player Optimisation, and Senior Management to align on risk management and customer segmentation strategies.

• Handle queries from internal and external contacts, acting as a key point of contact on shift.

• Collaborate effectively across teams in a fast-paced, 24/7 environment