Harrison Street Asset Management ("HSAM") is a leading global alternative investment management firm focused on real estate, infrastructure, and credit strategies across North America and Europe. Headquartered in Chicago, with offices in San Francisco, Los Angeles, Denver, Toronto, and London and offices across North America, Europe, Asia and the Middle East, the firm has over $108 billion in assets under management on behalf of institutional investors and registered investment advisors globally.
Founded on a culture of innovation, HSAM is an early mover in alternative real estate and mid-market infrastructure. Today, the firm’s global team, consisting of more than 520 professionals, is committed to creating long-term value through deep sector expertise and forward-thinking strategies.
Job Description: Your role supports daily café and pantry operations while helping create an exceptional hospitality experience for employees, guests, and investors. This role ensures high-quality beverage preparation, excellent customer service, proper inventory management, and overall café organization. The ideal candidate brings a friendly attitude, maintains a professional appearance, works within budget guidelines, and helps create a fun and upbeat café atmosphere every day.
Prepare and serve high-quality coffee, espresso drinks, teas, and specialty beverages with consistency and attention to detail.
Greet employees and guests warmly while providing exceptional customer service and maintaining a positive, energetic attitude at all times.
Create a welcoming café environment that promotes a happy and engaging experience for everyone.
Bring creativity and energy to the café by developing featured monthly beverages, seasonal offerings, and other hospitality experiences that contribute to a welcoming and engaging workplace environment.
Partner with the Office Services team on employee appreciation events, celebrations, and special hospitality experiences throughout the year.
Maintain cleanliness, organization, and presentation of the café area, pantry spaces, equipment, and service stations.
Monitor inventory levels for café and pantry supplies and place orders as needed to ensure products remain fully stocked.
Track product usage and communicate supply needs proactively.
Support daily opening and closing procedures for the café.
Follow all safety, sanitation, and hygiene standards.
Assist with café-related events, tastings, seasonal promotions, and office hospitality initiatives.
Report any equipment issues promptly and call service vendors to resolve problems efficiently.
Maintain strong communication with management regarding café operations, supply needs, and service concerns.
Other duties as assigned.
Previous barista, café, hospitality, or customer service experience preferred.
Strong interpersonal and communication skills with a customer-first mindset.
Ability to maintain a friendly, professional, and positive attitude in a fast-paced environment.
Highly organized with strong attention to detail.
Experience managing inventory, ordering supplies, and working within a budget preferred.
Ability to multitask and prioritize responsibilities effectively.
Dependable, punctual, and able to work independently.
Comfortable troubleshooting minor equipment issues and coordinating vendor support when needed.
Ability to lift up to 25 pounds and stand for extended periods of time.
Team-oriented with a willingness to assist where needed.
Harrison Street is proud to be an equal opportunity employer committed to diversity, equity and inclusion in the workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
If you require accessibility assistance applying for open positions, please contact our ADA Accessible Line at (312) 920-0500 or careers@harrisonst.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
Harrison Street does not accept unsolicited headhunter and agency resumes. Harrison Street will not pay fees to any third-party agency or company that does not have a signed agreement with Harrison Street.
