Employee Experience Coordinator

 

Who are we? Hawaiian Host Group (HHG) is a leading Hawai‘i-based consumer goods company with a portfolio of brands that includes Hawaiian Host, Mauna Loa, MacFarms, and Kapua Orchards. Sold in over 23 countries, HHG produces a suite of products ranging from flavored macadamia nuts to premium treats. Our dedicated team of Hosts of Hawai‘i is spread across our headquarters in Honolulu and offices in Hilo, Kona, Los Angeles, and Tokyo. HHG has 3 manufacturing plants in Hawai'i, as well as the state's largest single macadamia farm.   

 

 

The Employee Experience Coordinator supports a positive employee experience by coordinating org-wide employee engagement programs, company events, as well as day-to-day workplace needs for the Judd office. Reporting to the Senior Director of Human Resources, this role provides hands-on coordination for employee events and recognition activities, office administration and supplies, vendor support, and employee communications. The position is expected to operate with meaningful independence in administering assigned employee engagement and workplace programs, determining priorities and methods within established policies and budgets, and recommending improvements to HR leadership.

 

The ideal candidate is highly organized, service-oriented, proactive, and comfortable managing multiple details at once. This individual will coordinate events and engagement activities across company locations while also helping maintain an organized, welcoming, and well-supplied Judd office. Success in the role requires strong follow-through, communication, and a willingness to jump in wherever needed to support the employee experience.

Bachelor's degree in Human Resources, Business Administration, Hospitality Management, Communications, Event Management, or a related field preferred; or an equivalent combination of education and relevant experience.

1-3 years of experience in employee engagement, event coordination, office administration, hospitality, HR support, or a related role.

Experience coordinating events, employee programs, or projects involving multiple locations or stakeholder groups preferred.

Experience coordinating vendors, budgets, invoices, and event or office logistics.

Valid driver's license and ability to travel between company locations as needed.

Exceptional organizational and project management skills with strong attention to detail.

Ability to manage multiple projects and deadlines simultaneously.

Strong verbal and written communication skills.

Proficiency in Microsoft Office Suite, including Outlook, PowerPoint, Word, Teams, and Excel.

Experience creating professional presentations, flyers, and employee communications.

Strong interpersonal skills with the ability to build relationships at all levels of the organization.

Demonstrated customer-service mindset with a focus on creating a welcoming and responsive employee experience.

Ability to work independently while maintaining a high level of accountability.

Strong problem-solving skills and sound judgment, with the ability to identify issues, follow through, and escalate when appropriate. Ability to exercise discretion and independent judgment in prioritizing work, evaluating options, resolving issues, and making recommendations within the scope of assigned programs and responsibilities.

Ability to handle confidential information with discretion and professionalism.

Produce accurate work with strong attention to detail, a sense of urgency, and the ability to manage multiple priorities.

Ability to plan, organize and prioritize work to consistently meet due dates.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

While performing the duties of this job, the employee will frequently sit while using hands and fingers.  Occasional standing, walking, stair climbing, bending, stooping, crouching; lifting and carrying less than 25 pounds, overhead reaching, grasping, forward reaching.  Vision and auditory demands are continuous.

This job description is not intended to cover or contain a complete listing of all activities, duties, or responsibilities that are required of the employee.  Duties, responsibilities, and activities may change at any time, with or without notice.

Hawaiian Host Group is an Equal Opportunity/Affirmative Action Employer.