Associate Creative Director, Copy
Quick Summary
Lead copy direction across brand and growth campaigns, launches, and key initiatives. Shape and steward Headway’s brand voice, tone, and messaging across channels.
1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.
But we're going further. Over 70,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens.
We're a Series D company with $325M+ in funding (a16z, Accel, GV, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.
Creative at Headway isn’t just about making things sound good. It’s the strategic engine that shapes how we communicate, build trust, and help people take meaningful steps toward care. Our team of Art Directors, Brand Designers, Writers, Content Leads, and Creative Ops partner closely to deliver work that strengthens the brand while driving real business impact.
As an Associate Creative Director, Copy, you are both a creative leader and a hands-on partner in the work. You’ll help define how Headway sounds across campaigns, growth initiatives, and key brand moments while overseeing our content efforts to ensure clarity, consistency, and craft at scale. This role blends big-idea thinking, people leadership, and day-to-day creative direction, ensuring every word reflects the care, credibility, and humanity at the core of our mission.
Responsibilities
~1 min read- →Lead copy direction across brand and growth campaigns, launches, and key initiatives.
- →Shape and steward Headway’s brand voice, tone, and messaging across channels.
- →Support our content and editorial team, ensuring alignment with brand standards and creative direction.
- →Partner closely with senior creative leaders, Art Directors, and Designers to develop impactful and emotionally resonant ideas.
- →Grasp the creative brief for the core insight, and translate marketing and business priorities into clear, compelling creative strategies and executions.
- →Guide writers through concepting, iteration, and execution with thoughtful, actionable feedback.
- →Act as a brand steward, collaborating with cross-functional partners to maintain clarity and consistency.
- →Mentor and develop writers and creatives, fostering a culture rooted in craft, curiosity, and collaboration.
- →Work closely with Creative Ops to ensure ideas are executed with quality, intention, and efficiency.
- 8+ years of experience copywriting and creative leadership, across brand and growth work (agency and/or in-house).
- A portfolio that demonstrates strong campaign thinking, voice development, and exceptional writing craft.
- A clear point of view on taste, storytelling, and what makes creative effective.
- Comfort balancing strategic leadership with hands-on creative direction.
- Experience overseeing or partnering closely with content and editorial teams is a strong plus.
- Confidence presenting and articulating creative rationale to both creative and non-creative audiences.
- A collaborative and growth mindset- you enable others to do their best work.
What We Offer
~2 min readLocation & Eligibility
Listing Details
- Posted
- March 7, 2026
- First seen
- March 25, 2026
- Last seen
- May 4, 2026
Posting Health
- Days active
- 40
- Repost count
- 0
- Trust Level
- 42%
- Scored at
- May 5, 2026
Signal breakdown

We're building a new mental healthcare system. Tens of millions of Americans seek mental health care every day, but the vast majority never get the care they need. Headway is solving this, and we’re doing it all through software.
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