Quick Summary
1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people.
1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.
But we're going further. Over 70,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens.
We're a Series D company with $325M+ in funding (a16z, Accel, GV, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.
About the Role
~2 min read- Build our Communications Strategy: Define our role & approach to communications at Headway, including the right channels and KPI’s that map back to our business objectives.
- Craft Headway’s Most Important Stories: Demonstrating a deep understanding of our diverse audiences, business and industry dynamics, develop and steward core corporate, consumer, product, financial, and internal narratives that position us as a thought leader in mental health. Leverage data & AI to fuel an always-on machine of insights and creative storytelling. In partnership with our executive team, help shape and amplify their voices as category experts.
- Drive Share of Voice: Identify the channels, forums where our stakeholders are paying attention and then deliver outsized, positive attention for Headway in those channels
- Build & Protect Headway’s Reputation: Working closely with cross-functional partners, anticipate and manage the communications implications of business and industry news. Lead reputation and crisis planning, anticipating how issues may impact multiple sides of the marketplace and responding with clarity and care.
- Turn Employees into Brand Advocates: Ensure clear, consistent messaging that drives alignment, engagement, and trust across the organization during periods of growth and change.
- Attract & Retain a High-Performing Team: Lead a team of communications professionals operating at the highest levels; consistently pushing them to grow and drive increasing impact in the org.
- You have 14+ years of experience and at least 7 years of management experience in communications, for healthcare, consumer or tech companies.
- You’ve successfully led corporate, consumer and internal communications at high-growth, complex organizations that operate in highly-regulated environments.
- Deep expertise in identifying, building & executing meaningful, enduring company narratives that result in positive reputation & trust for the organization.
- You’re an excellent cross-functional collaborator; proven success translating your partner’s business challenges into communications strategies.
- Strong customer-first instincts and the ability to influence without authority, especially during times of uncertainty.
- Comfort operating in ambiguity in a fast paced environment with high visibility and impact
- You’re a force-multiplier, known for attracting and building high-performing teams and unlocking excellent work among all those around you.
What We Offer
~2 min readLocation & Eligibility
Listing Details
- Posted
- April 23, 2026
- First seen
- April 23, 2026
- Last seen
- May 2, 2026
Posting Health
- Days active
- 8
- Repost count
- 0
- Trust Level
- 65%
- Scored at
- May 2, 2026
Signal breakdown
We're building a new mental healthcare system. Tens of millions of Americans seek mental health care every day, but the vast majority never get the care they need. Headway is solving this, and we’re doing it all through software.
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