Call Center Specialist

Helpmid

OtherCenter

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Quick Summary

Key Responsibilities

Handle a high volume of inbound and outbound calls with professionalism and efficiency. Assist customers with their HVAC and plumbing needs,

Requirements Summary

3+ years customer service experience. Call center experience is highly preferred. HVAC, Plumbing, Electrical, or other service-based industry experience is a plus.

Technical Tools

OtherCenter

Responsibilities

~1 min read

Works in a professional office environment using computers, phones, and standard office equipment. Primarily seated with occasional standing and walking. Must be able to communicate effectively with customers and team members and accurately exchange information in person and by phone. Reasonable accommodations may be made to perform essential functions.

#HLP2

Pay Range

$21—$24 USD

For more than 80 years, HELP has provided HVAC, plumbing, and electrical services to families throughout Cincinnati, Northern Kentucky, and Southeast Indiana. To ensure that our clients’ expectations are exceeded, HELP takes great care when selecting individuals to join the team. Our employees embrace our commitment to do the job right the first time with good equipment and materials, with honesty and without shortcuts. By embracing this policy, our employees prosper right along with the company and enjoy solid job security. Not a heating, cooling, plumbing or electrical expert? Don’t worry. We can teach you everything you need to know!

We are an equal-opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws.