Customer Support Specialist / Receptionist - F/T - Dover Nissan

• NOW HIRING - Customer-Focused Professionals
• Front Desk | Customer Service | Career Growth

The Hertrich Family of Dealerships is hiring a Full-Time Customer Support Specialist / Receptionist to support our busy dealership operations.

If you enjoy working with people, handling calls, and being part of a fast-paced team, this is a great opportunity to build a long-term career with room for advancement.

• Competitive Pay Plan
• Career growth and advancement opportunities
• 401(k) with Employer Match
• Employee Vehicle Purchase Discounts
• Stable, team-oriented work environment

Hertrich is a third-generation, family-owned dealership group with:

• 24 Dealerships
• 15 Collision Centers
• 18 Automotive Brands

We proudly support 90+ local charities and are known for a culture built on integrity, accountability, and excellence.

What You'll Do

• Answer and manage a multi-line phone system
• Greet and assist customers in a friendly, professional manner
• Process cash and credit card transactions accurately
• Handle service tickets, customer paperwork, and dealer transactions
• Perform general office duties (filing, data entry, organization)
• Support daily dealership operations as needed

What We're Looking For

• Strong communication skills (phone and in-person)
• Professional, friendly, and customer-focused attitude
• Basic computer skills and ability to learn dealership systems
• Organized and detail-oriented
• Reliable with a strong work ethic
• Flexible schedule (including evenings and Saturdays)
• High School Diploma or GED required

Ready to Grow Your Career?

If you're looking for a stable, customer-facing role with growth potential, we want to hear from you.

Apply today and join the Hertrich team!

Equal Opportunity Employer Hertrich Family of Dealerships is committed to a diverse, inclusive, and drug-free workplace.