People and Talent Operations Manager

Our platform combines AI agents, automated financial workflows, and integrated financial products that save brands time and money.

Customers have generated billions in sales and include well-known brands such as Cuts, Tushy, NYON, Sabah, Still Here, Alice Mushrooms, Original Grain, birddogs, and more.

Our team includes alumni of Shopify, Square, Toast, Rippling, and McKinsey.

We’ve raised $42M in equity from Acrew, FirstMark, Mayfield, and Two Sigma Ventures.

We're looking for a People & Talent Operations Manager to own the full people function at Highbeam. This is a hands-on role: you’ll run the day-to-day across people operations, recruiting coordination, payroll, and compliance, refining the processes and controls we already have in place and bringing more rigor to them as the team grows. You’ll help sharpen the policies that govern how we run by enforcing and embedding them into our internal AI agents, flag exceptions, and surface issues before they hit the team.

This role is based in our Toronto office.

• Run payroll, contractor payments, and bonus cycles across the US and Canada, sharpening the cycles we already operate

• Own employee onboarding end-to-end: offer letters, I-9s, payroll setup, and option grant coordination with outside counsel

• Manage employee lifecycle transitions (onboarding, role changes, offboarding) with care and professionalism

• Administer 401(k), parental leave, and other benefits programs, refining enrollment and rollover workflows as we grow

• Review and process employee expenses in line with company policy, tightening controls where they’re loose

• Maintain and iterate on HR policies and employment contracts as the team scales

• Stay ahead of state, federal, and tax compliance (multi-state payroll, business registrations, insurance), modernizing the controls that protect the company

• Own the candidate experience from first touch to offer, ensuring every interaction reflects the Highbeam brand

• Own the ATS: maintain job postings, manage candidate pipelines with hiring managers, and keep hiring moving efficiently

• Coordinate recruiting logistics including onsite schedules, candidate communications, and follow-up with external recruiters

• Manage agency relationships, including contracts and payments

• Source candidates directly, building out our pipeline for key roles

• You love working in-person with a high-performing team

• You enjoy working in an idea-meritocratic, low-ego environment

• You are proactive and self-directed, and you excel in ambiguous, fast moving environments

• You care about delivering a polished customer experience

• Bonus: You have experience working in fintech, AI or early-stage startups