Digital Communications Coordinator

DIGITAL COMMUNICATIONS COORDINATOR

Hillside Fellowship

Communications Department  |  Full-Time  |  Exempt

Reports To: Communications Team Lead

Schedule: Sunday-Thursday, with occasional evening/weekend responsibilities

Benefits: As outlined in the Hillside Fellowship Personnel Handbook

ROLE SUMMARY

Hillside Fellowship believes that Jesus Changes Everything! Our mission is that we exist to worship God, by proclaiming Jesus, making disciples, rooted in the Word of God, empowered by the Spirit of God. Discipleship is a byproduct, as we know and make much of Jesus.

The Digital Communications Coordinator supports the Communications Team in developing and executing digital communications that clearly and consistently communicate Hillside Fellowship’s mission, vision, and values. This role is responsible for managing Hillside’s digital communication platforms, including the website, mobile app, social media channels, and email communications, helping create inviting and engaging content that connects people to the life and mission of the church.

Working collaboratively across ministries, this role helps ensure digital communications are clear, timely, visually consistent, and aligned with Hillside’s overall communication strategy and brand standards.

KEY RESPONSIBILITIES

Digital Communications + Content Management

• Manage and execute Hillside’s digital communications across the website, mobile app, social media platforms, and email communications
• Create, schedule, and publish engaging digital content that aligns with Hillside’s communication strategy, branding, and style guide
• Maintain accurate and up-to-date information across all digital platforms, including ministry events, sermon content, and church-wide communications
• Coordinate and distribute Hillside’s monthly newsletter and additional church-wide email communications

Social Media + Community Engagement

• Implement and manage Hillside’s social media strategy across platforms including Instagram, Facebook, and YouTube
• Create engaging and inviting content while monitoring platform performance and measuring effectiveness
• Respond to comments and interactions in a winsome, thoughtful, and mission-aligned manner
• Stay informed on current social media trends, platform updates, and best practices

Website + Platform Coordination

• Manage and maintain Hillside’s website and mobile app, ensuring content is clear, current, and accessible
• Coordinate with and deploy the Web Development Serve Team as needed to support website updates and digital projects
• Coordinate and manage digital communication tools and platforms, including Mailchimp, Bitly, church management systems, and related communication software

Project Coordination + Team Collaboration

• Collaborate with ministry leaders and the Communications Team to support ministry-specific events and communication needs
• Manage the master communications content calendar under the direction of the Communications Team Lead
• Support special projects and additional communications initiatives as assigned
• Maintain a high level of attention to detail in proofreading, formatting, visual consistency, and overall presentation

Team Participation + Volunteer Development

• Coordinate and manage the Social Media Monitor Serve Team schedule
• Build relationships with serve team members in a way that encourages engagement, growth, and discipleship
• Contribute to a collaborative, flexible, and service-oriented team culture

Additional Responsibilities

• This role may include additional responsibilities as needed to support the mission and leadership of Hillside Fellowship, with the scope of ministry growing and adapting as organizational needs change

QUALIFICATIONS AND REQUIREMENTS

Faith + Character

• Demonstrates a maturing relationship with Jesus Christ and embodies the culture and values of Hillside Fellowship (Galatians 5:22-23)
• Approaches communication and collaboration with humility, creativity, and a servant-hearted mindset
• Must be a member of Hillside Fellowship or willing to pursue membership within six months of hire

Education + Experience

• Minimum of three years of experience in communications, marketing, digital media, or related work required; ministry experience preferred
• College degree in communications, marketing, media, or a related field preferred
• Experience developing and managing digital communication strategies and content across multiple platforms
• Graphic design experience preferred

Skills & Competencies

• Strong written and verbal communication skills with exceptional attention to detail
• Ability to manage multiple projects and deadlines in a dynamic ministry environment
• Strong organizational, planning, and project management skills
• Demonstrates proactive thinking, creativity, initiative, and resourcefulness in identifying solutions and improving communication strategies and processes
• Proficiency with digital communication and design tools including Canva, Microsoft Office Suite, Google Workspace, Mailchimp, Asana, website platforms, and social media platforms including Meta, Facebook, Instagram, and YouTube
• Understanding of current social media trends, digital engagement strategies, and online communication best practices
• Ability to build and maintain healthy relationships in both in-person and digital environments
• Ability to pass a background check is required