Manager - Programs

Are you a person who enjoys helping others? Are you currently seeking fulfillment in your professional life?

Hope Services is Silicon Valley’s leading provider of services to people with developmental disabilities and mental health needs. We seek candidates who share our inspirations & aspirations. Selection of staff is made on a competitive basis, and we are committed to promoting diversity, equity, inclusion & belonging at all levels..

 

 

1.      Provide leadership in program and business development. Write service  

 designs; make recommendations for new businesses, programs and  

 services. 

2.      Develop and manage departmental budgets for assigned services or

 programs. Monitor and analyze monthly reports of income and expense

 to assure targets are maintained. 

3.      Oversee all personnel actions including hiring, evaluation, training,

 discipline and terminations. Provide training, development, and

 orientation of staff. 

4.      Oversee and assure quality of service and business operations of home

 department as well as external business operations as assigned or

 developed in service center jurisdiction. Manage special projects. 

5.      Develop and maintain external relationships with funders, families and

 other agencies/businesses. Conduct tours and perform presentations as

 needed. 

6.      Attend management, board and committee meetings, directs regular

 departmental staff meetings. May lead Agency wide task force or special

 projects. 

7.      Assures compliance with Agency policies and procedures, and Agency  

 wide safety programs. Leads the implementation of the program safety

 program. 

8.      Acts as a resource for other programs/departments, staff and the

 community in area of concentration and /or expertise. 

9.      Develops program manuals, brochures and publications. 

 adequate staffing ratios. 

 

Bachelors Degree in human services plus four years of supervisory experience working with people with disabilities in a rehabilitation environment, or an approved equivalent combination of experience and education. 

1.      Proficiency in MS Word, Excel, database and spreadsheet 

2.      Ability to communicate effectively, both verbal and in writing, and

 provide excellent customer service. 

3.      Ability to provide leadership, guidance and direction toward program and

 agency goals and vision, and facilitate quality delivery of services and

 products to a wide range of internal and external customers. 

4.      Knowledge of the principles of management, supervision, planning,  

 fiscal management, fair employment practices, regulations, safety, health

 and client rights 

5.      Knowledge of relevant legislation and regulations. 

6.      Knowledge of rehabilitation and program development, relevant

 legislation, rules and regulations. 

7.      Ability to work independently and as a team member, relate to  

 individuals with disabilities and their families, represent HOPE in the  

 social, business and community environment in which the agency

 functions.