Plumbing Service Technician

Come and join an amazing team at Howard Air – we have had a long-standing presence in the Valley and its commitment to service excellence.

We are adding another skilled and dependable Residential Plumbing Service Technician to join our team. This role focuses on diagnosing, repairing, and installing residential plumbing systems while delivering excellent customer service.

• →Plumbing: Diagnose, troubleshoot, and repair plumbing issues, including leaks, clogged drains, and malfunctioning fixtures. Install and maintain plumbing systems in residential properties. Cut, assemble, and install pipes and tubes with attention to existing infrastructure (e.g., electrical wiring). Attend training meetings and continue professional development.
• →Customer interaction: Deliver excellent customer service by addressing client concerns professionally and courteously. Address client concerns and explain solutions clearly and professionally. Present products and services to optimize the home's system.  Present resources for financing and various ways to enhance customer experience with our company. We do not sell; we consult with our customers and let them make the best decision for themselves. Present resources for financing and various ways to enhance customer experience with our company.
• →Safety and compliance: Follow all safety standards and regulations to maintain a safe working environment.
• →Documentation: Keep accurate records of services performed and parts used. Document service performed and recommendations made by completing applicable forms, reports, logs, and/or records.

• Minimum of 2 years’ experience as a Plumbing Service Technician or similar role.
• Valid plumbing license or certification as required by state regulations.
• Strong technical knowledge, excellent problem-solving abilities, attention to detail, and effective communication skills.
• Use a variety of plumbing tools and equipment (pipe wrenches, pipe cutters, plungers etc.)
• Experience with ServiceTitan or similar field service software preferred
• Strong troubleshooting, communication, and customer service skills
• Ability to lift up to 75 lbs and work in varied conditions

For more than 30 years, Howard Air has focused on providing the latest technology in superior comfort to meet our customers’ air conditioning and heating needs. When you join us, you will proudly be a part of an exclusive group of the highest trained and top earning professionals in the HVAC industry. Earn the most you’ve ever made in the HVAC industry while enjoying flexible work schedules for an unbeatable work/life balance, along with the best tools, equipment, vehicles, and facilities in the industry.

We are an equal-opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws.

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