Senior ServiceNow Developer - ITOM & CMDB Specialist (Hybrid, Lahore, USD Salary)

Pakistan·Lahoresenior

OtherConsultantServicenow Developer

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Quick Summary

Key Responsibilities

Lead the configuration, mid-server deployment, and maintenance of ServiceNow ITOM Discovery. Create, modify, and troubleshoot Discovery patterns, schedules, and credentials across diverse infrastructure environments (Cloud, On-Prem, Network, OS, etc.

Requirements Summary

4+ years of dedicated hands-on experience working on the ServiceNow platform in a Developer capacity. Active ServiceNow Certification is required (e.g., Certified Implementation Specialist – Discovery (CIS-Discovery) or Certified Application…

Technical Tools

javascriptagilelinux

Requirements

~1 min read

4+ years of dedicated hands-on experience working on the ServiceNow platform in a Developer capacity.
Active ServiceNow Certification is required (e.g., Certified Implementation Specialist – Discovery (CIS-Discovery) or Certified Application Developer (CAD)).
Proven, deep technical knowledge of ServiceNow ITOM, with a master-level understanding of Discovery mechanisms.
Strong conceptual and practical understanding of how the CMDB works, data models, dependency mapping, and data governance.
Solid working knowledge of core ITSM processes (Incident, Problem, Change, and Service Catalog) and how they leverage configuration data.
Strong JavaScript skills, understanding of Web Services (REST/SOAP), and familiarity with network protocols/operating systems (Windows, Linux, Cisco, etc.).
Experience with Service Mapping, Event Management, or Service Graph Connectors.
ServiceNow Certified System Administrator (CSA) or Certified Implementation Specialist – ITSM (CIS-ITSM).
Experience working in an Agile/Scrum development environment.

Responsibilities

~1 min read

→Lead the configuration, mid-server deployment, and maintenance of ServiceNow ITOM Discovery.
→Create, modify, and troubleshoot Discovery patterns, schedules, and credentials across diverse infrastructure environments (Cloud, On-Prem, Network, OS, etc.).
→Diagnose and resolve complex Discovery errors and classification issues to ensure comprehensive infrastructure visibility.
→Own the health, integrity, and architecture of the ServiceNow CMDB.
→Design and maintain CI relationships, configuration classes, and identification/reconciliation rules (IRR).
→Align CMDB practices with the ServiceNow Common Service Data Model (CSDM) framework to support business services.
→Develop high-quality, scalable code using JavaScript, Script Includes, Business Rules, Client Scripts, and Flow Designer.
→Work closely with ITSM stakeholders to ensure CMDB and Discovery data effectively support and automate Incident, Problem, Change, and Service Catalog workflows.
→Maintain platform health by adhering to ServiceNow development best practices, minimizing customization where out-of-the-box (OOTB) functionality suffices.