Case Manager - Stabilization

Father Bill’s & MainSpring is committed to ending and preventing homelessness in Southern Massachusetts with programs that provide emergency and permanent housing and help people obtain skills, jobs, housing, and services. We help people who are struggling with homelessness or are at risk of homelessness to achieve self-sufficiency.

• Complete intake process within required time frame for all family members 18+, utilizing a housing first framework and understanding the barriers to house people experiencing homelessness.
• Collect and maintain data-based statistical information, maintain accurate case records including data entry/ETO as determined by program funders on a monthly and quarterly basis.
• Meet with participants at least once a quarter to monitor participant progress with in the timeframe defined by program funders; implement individual service plans monthly for all family members 18+ identifying strengths, needs, barriers and goals. 
• Set up and maintain accurate case files as well as adhere to requirements as determined by program funders.
• Provide outreach and assessment in the community as deemed necessary by supervisor or other administrator within the organization.
• Collaborate, refer and case conference with staff including family shelter, housing search, child services, workforce development and Prevention/Diversion staff including TPP 
• Complete home visits as well as refer and assist participants to access community resources providing support and transportation (some transporting is required). 
• Participate in scheduled supervision, agency and community meetings and trainings when required.
• Adhere to requirements as determined by program funders.
• Initiate crisis intervention when necessary.

• Empathy: An understanding and empathy for those dealing with homelessness and related issues.
   
   
• Professionalism: Maintains the highest level of professionalism in the delivery of services, building of relationships, collaboration with co-workers, and representation of Father Bill’s & MainSpring within the organization and the community.

• Safety & Security: Actively promotes and personally observes safety and security procedures, and uses equipment and materials properly.

• Travel: Local travel may be required. Valid driver’s license and good driving record required.

• Physical Demands: The demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations under the Americans with Disabilities Act (ADA) may be made to enable individuals with disabilities to perform the essential functions.
   
   

• Must be able to verbally convey detailed information or important instructions or ideas accurately or quickly. Must be able to hear average or normal conversations and receive ordinary information. Average visual acuity is necessary. 

This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities required of the employee. Other duties as assigned may be part of the job.

Father Bill’s & MainSpring is an equal opportunity employer.