Case Manager-27532501

Education: One of the following:

1. Bachelor’s degree in a human services field
2. Associate’s degree in a human services field and two years of full‑time direct service experience
3. High school diploma/GED and four years of full‑time human services experience

Experience: Experience providing direct services to individuals with mental health needs, including counseling, case management, crisis intervention, and service coordination.

Certifications/Licenses:

1. No specific license required.
2. Must be able to travel within the community; a valid driver’s license may be preferred depending on assignment.

Work Eligibility: Must be authorized to work in the U.S.

Work Location Requirement: Onsite / Community‑based field work (regular travel to consumer residences).

• Conduct home visits to provide supportive counseling and independent living assistance.

• Help consumers modify behaviors, build insight, and develop coping skills.

• Assess needs, gather medical/psychosocial information, and develop individualized service plans.

• Maintain accurate case records, documentation, assessments, and quarterly reviews.

• Provide 1:1 and group counseling using cognitive‑behavioral and skills‑training techniques.

• Coordinate services with care managers, ICL staff, and external providers.

• Assist consumers in accessing community resources, benefits, and vocational opportunities.

• Perform crisis assessment and intervention; refer to appropriate services.

• Accompany consumers to medical, social service, and government appointments.

• Report incidents and complete incident documentation per policy.

• Conduct safety and cleanliness inspections of consumer residences.

• Plan and facilitate recreational or social activities.

• Participate in meetings, supervision, and required training.

• Advocate for consumer needs within ICL and with external providers.

• Support discharge planning and goal achievement.

• Perform other related duties as assigned.