Tier 1 Tech Support Representative (VoIP)
Quick Summary
Tier 1 Tech Support Representative (VoIP) We are looking for a Tier 1 Tech Support Representative (VoIP) to join our team. This is an ideal role for candidates starting their careers in IT support, with a strong technical foundation and willingness to learn.
We are looking for a Tier 1 Tech Support Representative (VoIP) to join our team. This is an ideal role for candidates starting their careers in IT support, with a strong technical foundation and willingness to learn.
📍 Hybrid position in Zone 4
🕒 Morning schedule (5:00 am – 2:30pm, friday & saturday OFF)
- Must be able to work a flexible schedule and in hybrid modality
- High School Diploma
- Minimum 85% English proficiency (written and verbal)
- Strong communication and customer service skills
- Basic knowledge of software and hardware troubleshooting
- 1 year of experience in tech support, desktop support, or similar (preferred)
- Experience with remote desktop tools (e.g., TeamViewer, AnyDesk)
Basic understanding of networking (CCNA knowledge is a plus, not required)
- Network monitoring concepts
- Routing fundamentals
- Basic cybersecurity awareness
- Basic Linux knowledge
- Exposure to telephone systems / PBX (nice to have)
- Parking Subsidy
- Life and Medical Insurance
- Growth opportunities
- All law benefits (Bono 14, Aguinaldo, IGSS, IRTRA, Vacations)
Location & Eligibility
Listing Details
- Posted
- May 5, 2026
- First seen
- May 5, 2026
- Last seen
- June 1, 2026
Posting Health
- Days active
- 26
- Repost count
- 0
- Trust Level
- 23%
- Scored at
- June 1, 2026
Signal breakdown
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Tier 1 Tech Support Representative (VoIP)