Bilingual Field Trainer

Va-Midlothian-mid

OtherBilingual

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Quick Summary

Key Responsibilities

Administer paperwork for new hires,

Requirements Summary

A minimum of one year of business experience, preferably in training/onboarding Bilingual is a MUST Knowledge of current business software technologies Superb customer service, administrative,

Technical Tools

OtherBilingual

Benefits:

Health insurance
Paid time off
Training & development
Vision insurance
401(k) matching
Dental insurance

For more than 35 years, SERVPRO of Richmond, Chesterfield, Henrico, and Tri-Cities has been making a difference in our community and we are excited about our expansion in the Chesapeake & Norfolk area! This locally owned and operated, family-run business started from the ground up to become one of the largest, most stable, and well-respected disaster restoration companies on the East Coast. Though we are ever-growing, we still maintain a close-knit, family environment, and truly pride ourselves on the collective goal of helping people through their fire and water disasters.

As deemed one of the Top Workplaces in Richmond and Chesapeake, our SERVPRO team will actively invest in the development and advancement of your career, while you enjoy the gratifying experience of helping people through difficult situations. We invite you to join our team, or rather our Team Bahen family, and feel the accomplishment of directly impacting our community by helping making fire and water damage “Like it never even happened.” Our company offers a robust benefit package, continuous education opportunities, and a fantastic team-oriented environment.

We are currently seeking an experienced, highly motivated, reliable, and personable Bilingual Field Trainer to join our team in Midlothian, VA.

We offer competitive pay and an attractive benefit package. The ideal candidate will have excellent communication skills, strong multi-tasking skills, possess a high attention to detail, and truly enjoy supporting employees learn and perfect new skills.

Job Description:

As a Bilingual Field Trainer, you will play a critical role in assisting with the growth and development of our Franchise team. In addition, you will ensure a quality team of properly trained employees produce jobs completed according to SERVPRO® Franchise procedures and processes.

Responsibilities:

Administer paperwork for new hires, communicating with the new hires throughout the process to ensure quality onboarding
Onboard and train new hires by following SERVPRO® standard processes
Assign assets to new hires and track in HRIS system
Conduct training in accordance with the SERVPRO® standard processes
Support coordination of on-site training for employees
Renew all employee training on a consistent basis
Perform technology setup, protection, and tracking
Facilitate continuing education training and classes

Qualifications:

A minimum of one year of business experience, preferably in training/onboarding
Bilingual is a MUST
Knowledge of current business software technologies
Superb customer service, administrative, and verbal and written communication skills
Excellent organizational skills and strong attention to detail
Self-motivated and can work independently
Driver’s License and clean driving record

Benefits Offered

Health, Dental & Vision Insurance
Life Insurance
Short Term and Long-Term Disability
401(k)
Paid holidays
Paid time off

A background check will be conducted prior to hire date. We are an Equal Opportunity Employer.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Industries, Inc., the Franchisor, in any manner whatsoever.

Picture yourself here fulfilling your potential.

At SERVPRO®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.