Benefits:

401(k)
401(k) matching
Bonus based on performance
Company parties
Dental insurance
Free uniforms
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Parental leave

Position Overview
We are seeking a reliable and detail‑oriented Restoration Technician to support residential and commercial restoration projects. This role involves performing restoration tasks, monitoring job progress, documenting work, and communicating professionally with customers throughout the restoration process.

Key Responsibilities

Travel to job sites with the proper equipment and supplies
Perform restoration tasks related to water, fire, smoke, and mold damage, including extraction, demolition, light construction, and contents handling
Monitor drying progress and make adjustments as needed
Maintain job quality, safety standards, and productivity
Communicate processes, timelines, and next steps to customers in a professional manner
Document job progress with notes, photos, and records using mobile devices
Inspect completed work, obtain customer approvals, and assist with payment collection when required
Properly use, maintain, and report issues with tools, equipment, and company vehicles
Communicate daily job updates, issues, and customer concerns with supervisors

Qualifications

Previous restoration or construction experience preferred but not required
Valid driver’s license with a good driving record
Strong communication, problem‑solving, and customer service skills
Ability to follow procedures, meet deadlines, and work independently or as part of a team
Comfortable using tablets or mobile devices for documentation
Willingness to maintain a professional appearance and follow safety guidelines
Industry certifications are a plus but not required

Physical Requirements & Work Environment

Ability to lift, carry, push, or pull up to 50 pounds
Ability to stand, walk, bend, crawl, and work in physically demanding conditions
Work may take place indoors and outdoors, in varying temperatures
Must be able to safely wear required personal protective equipment, including respirators

Additional Information
This position description is intended to outline the general nature of the role and may change as business needs require. Employment is at‑will, and reasonable accommodations may be made for qualified individuals with disabilities.

Field Service Technician

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