Strategic Projects Manager

A Strategic Projects Manager at impact.com is part of the global Strategy Team, reporting to the Principal Strategy Manager, and plays a key role in shaping and executing both global and region-specific strategic initiatives and key business processes.

The Strategy Team supports leadership in making the most important decisions facing impact.com. Our work is focused on questions that shape the company’s direction, require executive judgment, and have material impact on resource allocation and outcomes.

We contribute by providing structured, objective analysis and clear recommendations. We do not own decisions or execution. Our role is to ensure decisions are well-informed, consistent, and aligned with long-term priorities.

• affect multiple teams
• require executive-level decisions
• involve meaningful capital or trade-offs
• influence long-term direction
• lack a clear functional owner

Strategy Managers use their business skills to provide advice and expertise to solve issues, create value, and maximize growth to business owners. They identify options for the organization and suggest recommendations for change, as well as advise on additional resources to implement solutions. Over time, they may also take project leadership roles in areas of strategic importance. 

• Support for high-impact cross-functional initiatives

Provide analytical support and structure to initiatives that span multiple teams and require executive alignment.

• Problem structuring and decision support

Break down complex strategic problems, define options, and support leadership in evaluating trade-offs.

• De-risking strategic initiatives

Assess risks, validate assumptions, and help bring initiatives to decision readiness before execution is handed over.

• Contribution to strategic planning and alignment

Provide structured input into planning processes to ensure alignment with company strategy and priorities.

The Strategic Projects Manager will act as a strategic representative or project manager for Bets (impact.com’s innovation framework). In this capacity, the SPM is expected to handle a PMO-type workload, defining and coordinating the cross-functional roadmap for the success of a specific Bet.

• →Oversee end-to-end project management responsibilities, including defining project scopes, coordinating cross-functional teams, setting deadlines, monitoring project progress, and ensuring projects are completed on time and within budget. Ensure that all projects align with the company's strategic goals and deliver the desired outcomes.
• →Strategize and execute growth initiatives targeting existing clients.
• →Champion operational excellence by iterating on existing core operations processes, or designing and implementing new ones.
• →Direct detailed examinations of issues and opportunities, leveraging data and insights to make strategic business recommendations, and oversee the creation of detailed execution plans under tight deadlines.
• →Work closely with sales teams to capitalize on new opportunities and align strategic goals to foster growth, especially as it relates to the segments of Enterprise and Strategic clients.
• →Work with the Chief Revenue Officer and the Head of Renewals to optimize client retention strategies.
• →Collaborate with marketing teams to ensure alignment between strategic initiatives and marketing campaigns & efficiency (if needed).
• →Engage with product teams as needed to align product enhancements with strategic goals and client needs.
• →Partner with Financial Planning & Analysis (FP&A) teams, as well as the CFO to align on budgeting and forecasting efforts
• →Collaborate on strategic planning, ensuring financial objectives are in sync with broader organizational goals.

Secondary Duties and Responsibilities

• →Support the strategy team with its internal processes and key deliverables. Market and competitive intelligence, company performance analysis, thematic deep dives, financial and scenario modelling.
• →Support in the recruitment of further A-class hires to strengthen the Strategy Team

• Degree in Finance, Business, Management, or Analytics; Master's degree preferred.
• 2-3 years of Strategy experience required, ideally from Management Consulting or a Strategy position within a high-growth tech startup or an established technology company, followed up by 2-3 years in the operational line in some form of project management capability
• Strong analytical and technical skills
• A proven track record of managing stakeholders and thriving in a dynamic, fast-paced environment.
• Passion for tackling and solving ambitious problems.
• Demonstrated ability to distill complex analytics into clear, concise, and actionable insights.

At impact.com, we believe that when you’re happy and fulfilled, you do your best work. That’s why we’ve built a benefits package that supports your well-being, growth, and work-life balance.

• Medical, Dental, and Vision insurance
• Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled 
• Flexible spending accounts and 401(k)
• Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life.
• Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health.
• A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval.
• Investing in Your Growth: We’re committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses.
• Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver.
• Technology Financial Support: We provide a technology stipend to help you set up your home office and a monthly allowance to cover your internet expenses. 

impact.com is proud to be an equal-opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.