Graduate Trainee -IT Desktop

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OtherGraduate Trainee

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Quick Summary

Overview

Company Profile Lennox (NYSE: LII) Driven by 130 years of legacy, HVAC and refrigeration success,

Technical Tools

OtherGraduate Trainee

Responsibilities

~1 min read

→Support desktops, laptops, printers, and peripherals
→Troubleshoot basic hardware, software, and connectivity issues
→Assist with user onboarding and device provisioning
→Log and track support tickets
→Maintain IT asset inventory
→Provide professional end-user support

Computer hardware fundamentals
Windows OS basics
Networking concepts (IP, DNS, Wi-Fi, LAN)
Microsoft Office and Teams
Basic troubleshooting skills

Good verbal and written communication
Customer-focused attitude
Problem-solving mindset
Willingness to learn
Team player with positive attitude

Requirements

~1 min read

Requires a two year degree or an equivalent combination of education and experience.Requires knowledge of data scopes, patch panels, modems, concentrators, associated terminals, and network management software. Solid analytical, interpersonal and communication skills required.