Assistant-Administrative

Location: Riley Hospital
Schedule: Monday – Friday, 8:00 AM – 4:30 PM (Onsite)

This role provides administrative and technical support to leaders, providers, and care teams within a fast-paced cardiology environment. The Administrative Assistant plays a key role in coordinating patient care by scheduling cardiology testing across multiple locations while delivering excellent customer service to patients, families, and internal teams.

• →Schedule cardiology testing appointments across multiple locations
• →Manage calendars, coordinate meetings, and support day-to-day scheduling needs
• →Serve as a central point of contact for patients, providers, technicians, and internal teams
• →Coordinate travel arrangements and process invoices as needed
• →Address routine administrative and technical inquiries
• →Communicate effectively with internal departments and outside facilities
• →Maintain accurate records and ensure timely follow-up on requests

• 3 months: Schedule cardiology testing with minimal assistance; escalate questions as needed
• 6 months: Demonstrate proficiency with minimal questions
• 12 months: Fully proficient and able to support and guide others

• Strong attention to detail and organizational skills
• Excellent customer service and communication skills
• Ability to anticipate needs and proactively follow up
• Flexibility and adaptability in a dynamic environment
• Conflict resolution skills and ability to collaborate across teams

• Culture: Lively, collaborative, and social team environment
• Training: Structured onboarding with 2–3 mentors through rotational learning for approximately 8 weeks

• High School Diploma or GED required
• 0–3+ years of relevant experience; administrative experience preferred
• Experience in a complex or matrix environment is a plus
• Basic proficiency in Microsoft Office (Word, Excel, PowerPoint)