Medical Assistant II - Hematology Oncology-Infusion

We're seeking a compassionate and motivated Medical Assistant who thrives in a team environment and is passionate about providing outstanding care to patients throughout their treatment journey.

IU Health Simon Cancer Center | Indianapolis, IN
Location: 1030 W. Michigan Street, Indianapolis, IN 46202
Schedule: Full-time | Four days per week, 8:00 AM-5:00 PM
No weekends or holidays

Why Join Our Team?

• Work in a highly collaborative infusion clinic at the Simon Cancer Center
• Caring, compassionate, and team-focused culture
• Strong team cohesiveness and high patient experience scores
• Opportunities to participate in unit councils and shared governance initiatives

What You'll Do

• Room patients and obtain vital signs
• Perform EKGs and phlebotomy
• Complete chart work-ups and prepare patients for visits
• Support clinic flow and partner closely with the RN team
• Help deliver an exceptional patient experience in a fast-paced environment

What We're Looking For

• Certified Medical Assistant required
• At least six months of clinic experience preferred
• Positive attitude and strong work ethic
• Team-oriented individual who enjoys collaborating with others
• Excellent communication and patient care skills

What to Expect

• Fast-paced clinic environment
• Approximately 80% direct patient care and rooming responsibilities
• Close partnership with nurses and providers
• Supportive team that values growth, engagement, and patient-centered care

Benefits

• Benefits Designed for You
• 401(k) with employer match
• Tuition reimbursement
• Student loan forgiveness eligibility
• Employee Assistance Program (EAP)
• Healthy Results Wellness Program with bi‑weekly incentives

Under the supervision of the designated supervisor and assigned physician, performs duties associated with direct patient care and clinical direction to provide patient care given in accordance with the organization standards. Assures completeness of ordered procedures and treatments, assures smooth patient flow, performs general lab work, instructs patients concerning procedures, treatments and needs, and ensures medical orders and referrals are carried out accurately and in a timely manner. Performs registration and scheduling activities per organizational and departmental procedures. Maintains EMR files and performs general front office functions as needed. May perform computerized physician order entry, only if directed by assigned physician. Expected to precept current MA team members or MA Externs as requested by leadership. 

• AHA Basic Life Support for healthcare workers certification required. Other advanced life support certifications may be required per unit/department specialty according to patient care policies.
• High school diploma or equivalent required. Graduation from a Medical Assistant program required.
• Current certification in medical assisting required from America Association of Medical Assistants (CMA), American Medical Technologists (RMA), National Health Career Association (CCMA), National Center for competency Testing (NCMA), and/or American Medical Certification Association (CMAC).
• Knowledge of OSHA, CLIA, and ADA required.
• Knowledge of ICD-10 and CPT coding required.
• TB validated (to administer or read) or validation obtained within 6 months of hire preferred.
• Knowledge of Business Unit Quality Programs, Meaningful Use and Standard Work Programs and concepts within 6 months of hire.
• Knowledge of standard laboratory and medical procedures.
• Knowledge of insurance plans and third-party payers.
• Ability to master standard clinical competencies per current Clinical policy, Point of Care and Skills Competency checklists.
• Requires basic math and accurate data collection and entry skills.