Specialist-Registration I

• Onsite, Monday–Friday
• Start time: 8:00 AM or 9:00 AM (must be flexible to work either)
• Optional Saturdays: 8:00 AM – 12:00 PM

• →Patient registration and check-in
• →Welcome and assist patients and families in a professional, compassionate manner
• →Verify insurance and ensure financial accuracy
• →Schedule appointments and manage patient communication
• →Answer incoming calls and direct patients/visitors appropriately
• →Explain department/hospital policies, charges, and procedures
• →Collect payments and enter charges into appropriate systems
• →Maintain compliance with confidentiality and regulatory requirements
• →Support overall patient flow and clinic operations

• →Interview patients to obtain accurate medical and demographic information
• →Ensure data accuracy for billing and clinical systems
• →Coordinate patient movement through the clinic efficiently

Collaborates with:

• Clinic staff and physicians
• Billing and authorization teams
• Leadership
• Patients and families

• Exceptional patient service and empathy
• Strong communication skills
• Teamwork and collaboration
• Positive attitude
• Accountability and reliability
• Problem-solving ability

• 3 Months: Training complete; able to independently check in patients
• 6 Months: Competent understanding of office workflows and expectations
• 1 Year: Fully proficient and consistently performing in role

Our team is built on:

• Putting patients first
• Respect, collaboration, and empathy

• ~2 weeks of structured training (online modules + clinic-based learning)
• Additional mentorship and ongoing support

• High School Diploma/GED is required.
• Prefer relevant experience in a health care setting.   
• Ability to learn and retain medical coding; ICD-10; CPT coding preferred.
• Requires ability to interpret insurance information; knowledge of clinical practices and medical terminology preferred.
• Basic proficiency in MS Office (Word, PowerPoint, Excel).