Specialist-Registration I

United States·Indianapolismid

Other

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Quick Summary

Overview

Facilitates patient flow from point of entry to final destination in a timely, accurate, and professional manner.

Technical Tools

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Facilitates patient flow from point of entry to final destination in a timely, accurate, and professional manner. This role is responsible for gathering and entering patient information to ensure accurate financial and demographic records, supporting optimal reimbursement and patient outcomes.

Onsite, Monday–Friday
Start time: 8:00 AM or 9:00 AM (must be flexible to work either)
Optional Saturdays: 8:00 AM – 12:00 PM

Responsibilities

~1 min read

→Patient registration and check-in
→Welcome and assist patients and families in a professional, compassionate manner
→Verify insurance and ensure financial accuracy
→Schedule appointments and manage patient communication
→Answer incoming calls and direct patients/visitors appropriately
→Explain department/hospital policies, charges, and procedures
→Collect payments and enter charges into appropriate systems
→Maintain compliance with confidentiality and regulatory requirements
→Support overall patient flow and clinic operations

→Interview patients to obtain accurate medical and demographic information
→Ensure data accuracy for billing and clinical systems
→Coordinate patient movement through the clinic efficiently

Collaborates with:

Clinic staff and physicians
Billing and authorization teams
Leadership
Patients and families

Exceptional patient service and empathy
Strong communication skills
Teamwork and collaboration
Positive attitude
Accountability and reliability
Problem-solving ability

3 Months: Training complete; able to independently check in patients
6 Months: Competent understanding of office workflows and expectations
1 Year: Fully proficient and consistently performing in role

Our team is built on:

Putting patients first
Respect, collaboration, and empathy

~2 weeks of structured training (online modules + clinic-based learning)
Additional mentorship and ongoing support

Requirements

~1 min read

High School Diploma/GED is required.
Prefer relevant experience in a health care setting.
Ability to learn and retain medical coding; ICD-10; CPT coding preferred.
Requires ability to interpret insurance information; knowledge of clinical practices and medical terminology preferred.
Basic proficiency in MS Office (Word, PowerPoint, Excel).