Product Specialist, Clinical Applications (Internal Only)

Product Specialist, Clinical Applications

Classification: FLSA Exempt

Reports To: Product Manager, Clinical Applications

Special Note to Candidates: Only applicants currently working for Indica Labs, LLC will be considered for this position.  External applications will not be reviewed.  The internal posting will close at 8 a.m. Mountain Time on July 2nd, 2026. 

Summary

Under the direct guidance of the Product Manager, Clinical Applications, works with a variety of teams to ensure excellent product delivery. This position is responsible for supporting the design, development, approval, launch, and ongoing improvement of clinical products, including coordination of feedback from customers, internal teams, external partners, and product leadership.

Duties and Responsibilities

• Responsible for an understanding of histopathology workflow.
• Identifies product gaps, and generates new ideas that grow market share, improves customer experience, and drives growth, and presents those ideas to leadership for approval.
• In partnership with the Product Manager, creates buy-in for the product vision both internally and with key external partners, with a focus on external relationships.
• Responsible for translating product strategy and roadmap into detailed requirements and prototypes.
• Collaborates with engineering teams to prioritize activities to deliver with quick time-to-market and optimal resources.
• Provides feedback on product pricing and positioning strategies.
• Collaborates on product launches including working with public relations team, executives, and other product management team members.
• Develops promotional plans consistent with product line strategy for approval.
• Attends and hosts relevant events, exhibitions, and meetings.
• Prepares and submits product-specific collateral and product presentations for distribution and approval.
• Drives clinical product projects in collaboration with internal and external stakeholders.
• Provides high level support to customers through workflow development for complex issues and requests.
• Visits customers to solicit feedback on company products and services.
• Assists in writing release notes, user guides, user testing plans and reports, and other relevant product documents.

• Responsible for the appropriate accessing and handling of electronic Protected Health Information (PHI) as outlined by policy and the Health Insurance Portability and Accountability Act (HIPAA)

• This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice

Minimum Qualifications

• Bachelor’s Degree in technical or scientific field (Computer Science, Engineering, Mathematics, Biology, Biochemistry, Chemistry, Medicine, etc.)
• One (1) year of experience in product development, product management, lab management, or similar positions within the life science or diagnostics industries
• Valid Passport for international travel
• Authorization to work in the United States, or appropriate authorization to work in the applicant’s current home country (Indica Labs does not sponsor work visas)

Preferred Qualifications

• Two (2) years of experience in product development, product management, lab management, or similar positions within the life science or diagnostics industries
• Preference given to applicants currently residing in New Mexico

Knowledge, Skills, and Abilities

• Advanced written and verbal communication skills
• Ability to deliver presentations to small and large scientific audiences, often with short notice
• Ability to provide superior customer service
• Intermediate skills in Information Technology (IT) and network knowledge
• Ability to listen to and understand information and ideas in speaking so others will understand
• Knowledge of scientific software packages
• Skilled at swiftly changing priorities as requirements are identified

Location

This position reports to our headquarters in Albuquerque, New Mexico, USA, and is open to global applicants.  Candidates currently residing within 100 miles of Albuquerque are considered for 100% in-office positions.  Candidates currently residing outside of this area are considered for fully remote positions in their home state or country.

Working Conditions and Physical Effort

• 
  Up to 50% travel (for annual company meeting)
• 
  No, or limited physical effort required
• 
  No, or limited exposure to physical risk
• Work is normally performed in a typical interior/office work environment