Quality Manager (Product Specific)

IEM is currently seeking a Quality Manager for our Surrey, B.C. location. The top priorities of Quality Manager role will be to measure, monitor and lead implementation and development of the Quality Management System and continuous improvement programs in all areas of the organization at the manufacturing site – both internal and external.

Significant involvement with all areas of product and manufacturing, while also increasing our communication and collaboration with key departments is instrumental in this position.

• →Manage the maintenance and certification of the Quality Management System according to the ISO 9001 standard (Procedures, Processes and Work Instructions)
• →Manage the capacity and availability of resources and administration of department related to the ISO 9001 Quality Management System
• →Lead 8D Corrective Action Report (including 5Y and Fishbone) activities and verify completeness and effectiveness
• →Identify and provide training, mentoring, and guidance for team members in operations
• →Oversee the reporting of any non-conformances occurring within the organization, including the investigation and implementation of corrective measures and reporting
• →Communicate KPI’s related to Quality as defined and identify trends and causes
• →Oversee and develop process improvements strategies and document
• →Collaborate with other stakeholders to enhance productivity in areas of quality, cost, performance and maintenance
• →Schedule and perform internal audits and coordinate activities and interface for external audits and administer respective CAR’s related to any findings
• →Ensure timely disposition and issuance of CARs for Quality rejects and the RMA process
• →Oversee ISO and quality training programs to new and existing employees
• →Any other related duties in connection with the position including but not limited to:
• →Risk Assessments, PFMEA, Six Sigma, 5S, FOD Prevention, Kaizen, IPC Standards
• →Understanding of UL, CSA and other regulatory requirements
• →Must abide by and help Lead Improvement to Health and Safety Rules and have demonstrated commitment to good housekeeping/organizational practices
• →Responsible for compliance to company and regulatory standards
• →Maintain and develop strong working relationships with other departments and outside vendors
• →Strive for continuous improvement in all aspects of the work environment, this includes active participation in company committees, project teams and relevant job training
• →Commit to self-development goals as discussed with your management and attend company-sponsored training
• →Perform other duties as assigned

• Verbal and written communication proficiency
• Attention to detail
• Thorough compliance knowledge
• Organizational and time management skills
• Reliable with a respect to confidentiality

• Bachelor’s degree or diploma in relevant field with work experience
• 5+ years related experience
• Infor Syteline ERP systems using QCS Modules would be an asset
• ETQ Reliance would be an asset
• Advanced proficiency of Microsoft Office applications (Access, Outlook, Excel and PowerPoint)
• Excellent verbal and written communication skills
• Ability to multi-task and prioritize in a fast-paced manufacturing environment
• Management experience
• Understanding of Mechanical and Electrical Manufacturing
• Demonstrated career ambition with a track record of growth and increasing responsibility; highly promotable with the potential to take on broader leadership roles within a fast-paced, high-growth organization 
• Verbal and written communication proficiency
• Attention to detail
• Thorough compliance knowledge
• Organizational and time management skills
• Reliable with a respect to confidentiality

Physical Demands:

              Activities: Sitting – 70%  Walking/Standing – 30%

              Lifting: Must be able to lift up to 10lbs.

              Vision: Long periods of close work on computer screen.

Mental Demands: Interpret, analyze, research and handle multiple tasks simultaneously.

Environment: Climate controlled office space.

Compensation actually offered for this role will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

[Compensation Range: $113,000 - 130,000 CAD] 

Beware of recruiting scams. IEM never charges candidates fees, and all recruiter emails come from an @iemfg.com address. If you suspect fraudulent activity, do not share personal information and report it to us at iemfg.com/contact

IEM does not discriminate against any applicant based on any characteristic protected by law.

Information collected and processed as part of your IEM Careers profile, and any job applications you choose to submit is subject to IEM's Workforce Member Privacy Policy.