Senior Engineer Information Technology

Your Role Key responsibilities in your new role * Drive root cause analysis and resolution for operational incidents, including complex and recurring issues, coordinating testing, and communicating fixes with users in partnership with the application team * Lead and contribute to the maintenance of onboarding processes and user instructions, working closely with cross-functional teams * Lead and contribute to the maintenance of the test plans and test cases, perform testing within application lifecycle * Collaborate with the application team to document and execute processes related to performance monitoring, analytics, and incident management * Builds and advances automation for reporting, dashboards, and pipeline improvements * Prepare and present the monthly reports on system performance, incidents, and user requests, assist in analyzing the data to identify areas for improvement, and implement preventive measures * Regularly review supported use cases maintained by the Application Owners, identify and address any gaps or missing use cases based on support requests * Stay up-to-date with industry trends, best practices, and emerging technologies, applying this knowledge to enhance system efficiency and operational processes Your Profile Qualifications and skills to help you succeed * A degree in Software Engineering, Computer Science, or any equivalent course * At least 5 years of relevant work experience * Experience working with Open shift Kubernetes (hybrid cloud platform), microservices architecture, and docker containerization * Experience in CI/CD for continuous integration and deployment * Experience in databases, such as Oracle SQL, Microsoft SQL, and familiar with PLSQL * Knowledge in source control and collaboration solution (e.g. GitLab, Azure DevOps, Jira, Confluence) * Knowledge and experience with AI technologies, including familiarity with frameworks and tools, such as Open AI APIs (GPT, Chat GPT) or Claude Sonnet are added advantages * Ability in development of scripts for automation used for reporting and dashboarding * A strong analytical mindset, attention to detail, on-time delivery, and good communication skills * Fluency in English, both written and spoken #WeAreIn for driving decarbonization and digitalization. As a global leader in semiconductor solutions in power systems and IoT, Infineon enables game-changing solutions for green and efficient energy, clean and safe mobility, as well as smart and secure IoT. Together, we drive innovation and customer success, while caring for our people and empowering them to reach ambitious goals. Be a part of making life easier, safer and greener. Are you in? We are on a journey to create the best Infineon for everyone. This means we embrace diversity and inclusion and welcome everyone for who they are. At Infineon, we offer a working environment characterized by trust, openness, respect and tolerance and are committed to give all applicants and employees equal opportunities. We base our recruiting decisions on the applicant´s experience and skills. Learn more about our various contact channels. Please let your recruiter know if they need to pay special attention to something in order to enable your participation in the interview process.