Sr. Loan Operations Associate

Infinit-O isn’t just about business process optimization, we’re about people. For over 20 years, we’ve been helping some of the world’s fastest-growing companies in Financial Services, Healthcare, and Technology achieve multiple strategic advantages through data-driven solutions, high-performance teams, and cutting-edge technology. Our world-class Net Promoter Score of 75 reflects our commitment to excellence and client satisfaction. But what truly sets us apart is our culture. At Infinit-O, we believe that diversity, equity, and inclusion are the foundation of innovation and sustainable growth. We embrace differences, empower perspectives, and create equal opportunities for everyone. Our people-first approach has earned us the Great Place To Work Certification three times, and as a B Corp Certified company, we’re dedicated to making a positive impact not just in business, but in the communities we serve. With a highly engaged and innovative team, we don’t just optimize processes, we also create meaningful change. What is the role that we need? Key Responsibilities: Reporting to the Head of Operations, the incumbent, among other responsibilities, will support the Group Operations in day-to-day operational, settlement and administrative matters in delivering quality support and services to the Business Units including: Trade capture of loan profile, schedules and cashflows. Execution of drawdowns, rollovers and trade settlements with Borrowers, Facility Agents, Custodians Liaison with Transaction Administrator to reconcile cashflow schedules and monitor settlement activities Preparation of payment notices, monitoring of repayments of the loans and bond investments Processing and settlements for loan disbursement, treasury trades, sales and purchase transactions. Support in setting up accounts in payment system Monitor, track on time payments, follow up on non-receipts till closure. Address and resolve trade related discrepancies, exceptions and escalations Collaborate with internal stakeholders such as front office, finance, treasury, collateral management, risk, technology teams to optimize loan operations and ensure accurate representation in systems Collaborate with counterparties, custodians, clearing houses, banks and internal teams to address and resolve trade settlements, payment discrepancies, exceptions and escalations Support system testing and other ad-hoc tasks Fine-tuning, developing procedures and work processes Participate in projects, system enhancements and other ad-hoc tasks Requirements Job Requirements and Credentials: Diploma / Bachelor’s degree with at least 3 to 5 years Operations and Settlements experience in a bank or finance company, preferably with exposure to Syndicated, Bilateral Loans, Bonds, Deposit, Remittance, Derivatives and Treasury products. Ability to interpret and extract key operational and financial terms from credit/loan agreements and transfer documents and translate loan documentation into operational setup, including rate terms, amortization schedules, fees and payment instructions is a must. Strong knowledge and understanding of debt financing products, financial market, credit agreements, trade lifecycle events. Familiar with front-to-back trade workflows, loan market conventions and settlement cycles. Familiar with SWIFT, trade settlement platforms (ClearPar. DTCC, Euroclear/Clearstream) and custody accounts. Exception attention to detail, problem-solving agility and ability to communicate with diverse stakeholders. A team player with strong interpersonal and communication skills (both written and verbal) and able to collaborate with internal and external stakeholders Possess strong work ethic (especially when there are tight deadlines), ability to prioritise, multi-task and to work with minimal supervision. Explore initiatives to automate manual processes with the objective to achieve productivity gain, enhance control and eliminate operational errors Exposure to the development and refinement of operational procedures, work processes and systems Eagerness to learn, with mindset of questioning and cross-checking information Accept ownership and accountability for agreed upon targets and deliverables Proficient in Microsoft Office (PowerPoint, Excel, Words), etc