VP of Revenue Operations

Inspiren offers the most complete and connected ecosystem in senior living. Founded by Michael Wang, a former Green Beret turned cardiothoracic nurse, Inspiren proves that compassionate care and technology can coexist - bringing peace of mind to residents, families, and staff.

Our integrated solutions seamlessly fit into existing workflows, capturing everything happening within a community. Backed by nurse specialists and powerful analytics, we provide the data operators need to make informed clinical and operational decisions - driving efficiency, profitability, and better care outcomes.

We're hiring our first VP of Revenue Operations to architect a modern, AI-native GTM motion across the entire customer journey. This role reports to the Chief Commercial Officer and partners directly with the executive team on revenue strategy and execution.

This is a high visibility, high impact seat for someone who is obsessive about systems and data, equally fluent in business strategy and technical architecture, and energized by the chance to build a function from the ground up.

You'll be a player-coach: an architect who designs the system, a builder who ships it, and a leader who teaches the rest of the org how to operate inside it. You have the strategic vision to design a best-in-class AI-forward RevOps function. You have experience across marketing, sales, customer success, and partnership functions and strong partnership building with other commercial VPs to drive better predictability and outcomes. 

• Develop the initial roadmap to assess current infrastructure, procure new tools, and define the team needed to scale
• Partner with C-suite and VP leaders across Sales, Marketing, CS, and Finance to set the RevOps roadmap and tie it to revenue outcomes
• Operate as a player-coach: actively build alongside the team while attracting and developing exceptional technical talent
• Design and own compensation and commission plans that align rep behavior with company strategy, and partner with Finance to ensure clean administration and payout
• Build the sales playbooks, methodology, and enablement programs that ramp new hires faster and lift the performance of the broader team
• Own forecasting accuracy and pipeline integrity end to end: process, inspection cadence, data hygiene, and the systems that surface risk early

• Own the design, integration, and ongoing optimization of Inspiren's GTM tool stack including CRM (HubSpot or Salesforce), enrichment platforms (Clay, ZoomInfo), sequencing tools, call recording, and marketing automation
• Build and maintain API integrations, data pipelines, and automated workflows that eliminate manual work and scale high-ROI GTM activities
• Ensure data quality, deduplication, and CRM hygiene as the foundation every downstream system depends on

• Build intelligent lead scoring, routing, and enrichment flows that get the right prospect to the right rep in minutes, not hours
• Architect automated outbound and inbound systems: ICP-based list building, signal monitoring, personalized sequencing, and follow-up
• Create data activation plays that convert intent signals, product behavior, and engagement data into automated revenue workflows
• Develop AI-powered tooling for the commercial team including meeting prep, transcript summarization, CRM auto-update, deal review, and pipeline intelligence

• Establish a culture of rapid experiments and fast scaling of what wins across the revenue motion
• Build measurement systems for conversion rates, pipeline velocity, response times, and revenue attribution
• Create a documentation culture so institutional knowledge compounds over time

• 8+ years in RevOps, GTM Engineering, Growth Engineering, or a closely adjacent technical function, with experience both as an IC builder and a people leader
• Proven track record leading high-impact RevOps at a growth-stage B2B company, ideally with complex multi-stakeholder sales motions
• Experience architecting and operating a modern B2B GTM tech stack end to end

• Deep hands-on fluency with CRM platforms (HubSpot or Salesforce)
• Strong command of GTM data enrichment and orchestration tools: Clay, Apollo, ZoomInfo, or equivalents
• Experience with integration and automation platforms: Zapier, n8n, Make, Workato, or custom API development
• Hands-on experience with marketing automation and sequencing tools (Outreach, Salesloft, HubSpot, Marketo)
• Familiarity with data infrastructure (Segment, Snowflake, dbt, BigQuery) and the ability to partner with data engineering
• Real experience deploying LLMs, agents, or scrapers inside live GTM workflows. This is non-negotiable.
• Comfort with light scripting (Python, JavaScript) to build custom automations and AI integrations

• You translate business problems into technical architecture, and technical output into business impact
• You earn trust with Sales, Marketing, and CS leaders by making them faster and smarter, not by owning more territory
• You're comfortable presenting to and influencing executive leadership on GTM technology investments and roadmap trade-offs
• High agency: proactive expectation setting, solutions driven, and accountable to outcomes
• Low ego, collaborative, and obsessed with the craft of building systems that compound

Senior living is one of the largest and most important markets in the country, and it has been underserved by modern technology for decades. We're changing that. The commercial engine you build here will help us scale a product that genuinely improves how millions of older adults are cared for. The work is technical. The impact is human.

• The annual salary for this role is $240,000-$280,000 + equity + benefits (including medical, dental, and vision) 
• Flexible PTO
• Location: Remote, US or Canada - NYC preferred