Intercom
Intercom20h ago
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GL Accountant

United StatesUnited States·San Franciscomid
OtherGl Accountant
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Quick Summary

Overview

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today,

Technical Tools
OtherGl Accountant

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences.

Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams.

Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers.

Reporting to the Accounting Manager, this position will have the highly impactful role of helping develop a world-class accounting organization. You will collaborate on various areas within the accounting function (month-end close, financial reporting, internal controls, etc.) and be able to work with the support of the Payroll, Commissions, Stock Admin, HR, and FP&A teams.

We are seeking a driven, open-minded, and technically strong individual who is passionate about accounting operations and driving process improvements. This role requires excellent communication skills, strong knowledge of accounting principles including US GAAP, and the ability to work with various cross-functional teams.

  • Assist in day-to-day accounting activities to ensure compliance with US GAAP, internal policies, and external audits.
  • Prepare various account reconciliations and summaries to support the general ledger balances
  • Prepare journal entries for sales commissions, salaries, bonus, severance, and equity by analyzing a high volume of sensitive data from several systems
  • Collaborate with various teams, including Payroll, Commissions, and Stock Admin teams for proper recording of transactions
  • Participate in internal and external audits by preparing deliverables and responding to the auditors’ inquiries
  • Optimize and automate processes to improve efficiency and effectiveness of our monthly close process and of our internal and external reporting requirements
  • Provide insightful financial analysis to management, highlighting key trends and variances
  • Assist with ad hoc analysis, reporting, and other projects as needed
  • 2-3 years in public accounting and/or industry
  • Curiosity to challenge the status quo and leverage technology to build scalable processes and streamline accounting operations
  • Meticulous attention to detail and organizational skills
  • Excellent technical, analytical, and communication skills, both written and verbal
  • Highly proficient in Excel
  • Ability to perform tasks with a high degree of accuracy and timeliness
  • Strong analytical, research, and problem solving skills
  • Ability to work under pressure and meet deadlines in a fast-paced environment while maintaining accuracy

Requirements

~1 min read
  • Bachelor’s degree in Accounting or Finance
  • CPA is a strong plus
  • Experience working in NetSuite, Carta preferred
  • Experience in Equity/SBC and Payroll
  • Knowledge of accounting rules surrounding contract acquisition costs under ASC 340 and compensation under ASC 71X is a plus

What We Offer

~1 min read

We are a well-treated bunch with awesome benefits! If there’s something important to you that’s not on this list, talk to us! 

Competitive salary and meaningful equity
Comprehensive medical, dental, and vision coverage
Regular compensation reviews - great work is rewarded!
Unlimited access to Claude Code and best-in-class AI tools; experimentation & building is encouraged & celebrated.
Flexible paid time off policy
Paid Parental Leave Program
401k plan & match
In-office bicycle storage
Fun events for employees, friends, and family!

Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.

We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values.  

Fin values diversity and is committed to a policy of Equal Employment Opportunity. Fin will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.

Location & Eligibility

Where is the job
San Francisco, United States
On-site at the office
Who can apply
US

Listing Details

Posted
May 21, 2026
First seen
May 21, 2026
Last seen
May 22, 2026

Posting Health

Days active
0
Repost count
1
Trust Level
61%
Scored at
May 21, 2026

Signal breakdown

freshnesssource trustcontent trustemployer trust
Intercom
Intercom
greenhouse

Intercom is the world’s first customer platform helping internet businesses accelerate growth.

Employees
750
Founded
2011
View company profile
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IntercomGL Accountant