Order Provisioning Specialist

About Intermedia:

Intermedia has established itself as a leading provider of cloud communications and collaboration tech that allows companies to connect better. We have a strong track record of growth, profitability, and creating an environment where everyone matters. Everyone. While we are fast-paced and admittedly a bit intense, we promise that you won’t be bored. You will find Intermedia is a place where you can indulge your passion for creating and supporting great cloud technology. What’s more, we always look to promote from within and have many employees who have been with us 10, 15, and 20+ years!

Are you looking for a company where YOUR VOICE is heard? Where you can MAKE A DIFFERENCE? Do you THRIVE in a FAST-PACED work environment? Do you wake every morning EXCITED to work with GREAT PEOPLE and create SUCCESS TOGETHER? Then Intermedia is the place for you.

We are seeking the newest Provisioning Specialist to join Intermedia’s Global Order Provisioning team. In this role, you will be reporting directly to the Sr. Manager, International Order Provisioning and will be responsible for all aspects of order management for a high volume of work orders where accuracy is essential. Orders may be complex and typically involve project management to perform quality assurance check, submit, manage and complete orders for number porting, service provisioning including billing and 911 information, and number inventory management. Provisioning Specialist interact with internal and external customers, and partners to obtain necessary paperwork, advise on order status, work through issues, schedule and coordinate number porting and services changes. Most interaction is through written order paperwork, case management systems, and written communications (i.e., email). As part of joining our team, the individual’s emphasis may shift over time. The individual may also be required to work specified hours for coverage purposes, and these may change from time to time.