Senior Program Consultant, Outpatient Quality Improvement

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Overview

Overview Since our founding in 1924, we've cut cardiovascular disease deaths in half, but there is still so much more to do. To overcome today’s biggest health challenges and accelerate this progress,

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OtherConsultant

Since our founding in 1924, we've cut cardiovascular disease deaths in half, but there is still so much more to do. To overcome today’s biggest health challenges and accelerate this progress, we need passionate individuals like you. Join our movement, be part of the progress, and help ensure a healthier future for all. You matter, and so does the impact you can make with us.

The American Heart Association has an excellent opportunity for a Senior Program Consultant, Outpatient Quality Improvement based out of our National Center office! This position is home-based.

This is a full-time, benefits-eligible, grant-funded opportunity. Current funding will expire on 7/30/2028, with the likelihood of extension.

The Senior Program Consultant, Outpatient Quality Improvement leads national outpatient quality improvement initiatives focused on cardiovascular and chronic disease prevention and management. This role oversees programs and implementation strategies related to blood pressure control, cholesterol management, diabetes care, CKM health, and emerging chronic disease priorities. Working with volunteers, healthcare organizations, Community Impact staff, clinical experts, and cross-functional teams, this individual translates strategy into measurable outcomes, scalable implementation models, and progress for the American Heart Association’s outpatient quality improvement and Outpace CVD initiatives. The role builds on the existing outpatient program emphasis on implementation, collaboration, stakeholder engagement, data-driven decision-making, and volunteer leadership.

The Association offers many resources to help you maintain work-life harmonization through your changing needs and life situations. To help you be successful, you will have access to Heart U, our award-winning corporate university, as well as additional training and support, locally.

#TheAHALife is more than a company culture; it is our way of life. It embodies our commitment to work-life harmonization and is guided by our core values where our employees can thrive both personally and professionally. Discover why you will Be Seen. Be Heard. Be Valued at the American Heart Association by following us on LinkedIn, Instagram, Facebook, X, and at heart.jobs.

Responsibilities

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→Lead the development, implementation, and evaluation of national outpatient quality improvement initiatives focused on cardiovascular and chronic disease prevention and management.
→Lead the creation and refinement of accelerator models, improvement collaboratives, learning networks, and technical assistance offerings designed to improve healthcare quality and population health outcomes.
→Provide strategic management and direct clinical insight for core Outpace CVD quality programs, including initiatives focused on hypertension, cholesterol management, diabetes care, CKM health, and related chronic disease priorities.
→Partner cross-functionally with internal teams to develop training tools, educational resources, and implementation support that enable successful execution of Outpace CVD and related initiatives.
→Develop and execute project plans, implementation roadmaps, timelines, and performance measures to support successful program delivery, growth, and sustainability.

→Facilitate national volunteer committees, workgroups, and stakeholder meetings to build consensus and accountability, and translate recommendations into actionable plans, KPIs, and program outcomes.

→Analyze program, clinical, and operational data to identify trends, assess performance, communicate insights, and recommend opportunities for continuous improvement.
→Collaborate with clinical experts and cross-functional partners to translate evidence-based guidelines into practical quality improvement interventions, educational resources, and implementation strategies.
→Prepare executive-level presentations, reports, and recommendations while communicating program progress, risks, outcomes, and strategic opportunities to leadership and key stakeholders.

Requirements

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Bachelor's degree or equivalent combination of education and relevant work experience. Nursing degree preferred.
5 years of experience in healthcare quality improvement, population health, clinical program implementation, public health, nursing, healthcare operations, or a related field.
Experience leading complex projects and multi-stakeholder initiatives from planning through execution and evaluation.
Experience developing and implementing quality improvement strategies, collaboratives, learning networks, or healthcare improvement programs.
Strong understanding of outpatient healthcare delivery, chronic disease management, evidence-based guidelines, and performance improvement methodologies.
Experience working with physician leaders, volunteers, advisory groups, or clinical stakeholders.
Exceptional facilitation, presentation, written communication, and relationship-building skills.
Strong analytical skills with the ability to interpret data, develop KPIs, and communicate findings effectively.
Ability to work independently and lead highly collaborative, cross-functional initiatives.
Proficiency with Microsoft Office Suite, Microsoft Teams, and data reporting and visualization tools.
Ability to travel approximately 15% of the time, including overnight travel.

Master's degree in Public Health (MPH), Healthcare Administration (MHA), Nursing, or related field.
Project Management Professional (PMP), Lean Six Sigma, Certified Professional in Healthcare Quality (CPHQ), or similar certification.
Experience with national quality improvement programs, clinical registries, guideline implementation, or healthcare accreditation initiatives.
Experience leading volunteer governance groups, advisory committees, or physician workgroups.
Knowledge of cardiovascular disease prevention, hypertension, cholesterol management, diabetes care, CKM health, and population health strategies.
Experience supporting healthcare organizations through change management, practice transformation, quality improvement, or implementation science approaches.

What We Offer

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The expected pay range will be $100,000 to $120,000. Pay is commensurate with experience; geographic differentials to the pay range may apply. The American Heart Association reserves the right to pay more or less than the posted range. The American Heart Association invests in its people. Here are the main components of total rewards package. Visit Rewards & Benefits to see more details.

✓Compensation – Our goal is to ensure you have a competitive base salary. That’s why we regularly review the market value of jobs and make adjustments, as needed.

✓Performance and Recognition – You are rewarded for achieving success through annual salary planning and incentive programs; eligibility for an incentive program is based on the type of position.

✓Benefits – We offer a wide array of benefits including medical, dental, vision, disability, and life insurance, along with a robust retirement program that includes an employer match and automatic contribution. As a mark of our commitment to employee well-being, we also offer an employee assistance program, employee wellness program and telemedicine, and medical consultation.

✓Professional Development – You can join one of our many Employee Resource Groups (ERG) or be a mentor/mentee in our professional mentoring program. Heart U is the Association’s national online university, with more than 100,000 resources designed to meet your needs and busy schedule.

✓Work-Life Harmonization – The Association offers Paid Time Off (PTO) at a minimum of 16 days per year for new employees. The number of days will increase based on seniority level. You will also have a total of 12 paid holidays off each year, which includes several days off at the end of the year.

✓Tuition Assistance - We support the career development of all employees. This program provides financial assistance to employees who wish to further their education and career in relation to their current duties and responsibilities, or for potential future positions in the organization.

The American Heart Association’s 2028 Goal: Building on over 100 years of trusted leadership in cardiovascular and brain health, by 2028 the Association will drive breakthroughs and implement proven solutions in science, policy, and care for healthier people and communities. The greatest discoveries in health must reach everyone where they are.

In accordance with local and state laws where applicable, qualified applicants with arrest or conviction records will be considered for employment.

EOE/Protected Veterans/Persons with Disabilities