Telephone Operator - Oasis at Death Valley

The Oasis at Death Valley is situated in a lush, spring-fed desert oasis, surrounded by the vast and arid desert of Death Valley National Park. The Oasis operates the historic AAA Four Diamond Inn and Ranch, restaurants, gift shops, and the world's lowest elevation golf course. Both hotels are open year-round and feature swimming pools fed by naturally warm local springs.

We’re hiring a Telephone Operator to Live. Work. Explore. in Death Valley National Park!

• Employee housing (dormitory-style) and on-site employee meals (cafeteria-style) provided at low cost
• Free on-site laundry facility, Wi-Fi (limited bandwidth)
• A fast-paced, exciting work environment with plenty of upward mobility and growth opportunities
• Meet people of all ages from all over the country and world!

• →Operates communication systems, such as telephone, switchboard, two-way radio and paging system.
• →Answers incoming calls, greets callers, transfers calls and takes messages as necessary.
• →Monitors alarm systems in order to ensure that secure conditions are maintained.
• →Routes emergency calls appropriately.
• →Contacts security staff members when necessary.
• →Provides callers and guests with hotel and park information.
• →Enters guest information into phone computer system and keeps accurate records regarding phone restrictions and guest wake-up calls.
• →Responsible for mail/packages for guests and employees.
• →Works closely with front desk, housekeeping and maintenance to ensure guest satisfaction and accurate record keeping.
• →All other duties as assigned.

• At least six (6) month experience as a telephone switchboard operator or answering a multi-line telephone.
• Excellent customer service and verbal communication skills.
• Must be able to communicate clearly, have good diction, a pleasant speaking voice, and be clearly understood over the telephone.
• Must have clerical aptitude, accuracy and attention to detail.

• Ability to work siting for extended periods of time and must have the endurance to function in a fast-paced and high-stress environment.
• Must have the manual dexterity to work busy consoles and PCs.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.