Renewal Analyst

The Renewal Analyst will be responsible for managing and executing renewal transactions across OneAdvanced global customer base. This role plays a critical part in securing recurring revenue, supporting customer success, and contributing to our long-term customer relationships. The Renewal Specialist will collaborate closely with Sales, Customer Success, Legal, and Finance to ensure timely and accurate renewals.

• →Manage the end-of-the-end renewal process for a portfolio of existing customers, ensuring timely and accurate renewals.
• →Ensure compliance with pricing guidelines, contractual obligations, and approval policies.
• →Proactively identify and flag renewal risks or delays to the Team manager.
• →Forecast renewal bookings and maintain accurate renewal data in Salesforce and internal reports.
• →Understanding of complete Lead to Billing process.
• →Collaborate with internal teams (Legal, Finance, Operations and Sales) to resolve issues and remove barriers to closing renewals.
• →Support continuous process improvements and system enhancements related to the renewals lifecycle.
• →Performing termination and reductions based on SLAs in-line with the internal policies.

• →Above 3 years of experience in SaaS renewals or sales operation.
• →Strong understanding of recurring revenue models, subscription licensing, and quoting tools (CPQ, Salesforce, etc.).
• →Excellent communication with the ability to influence customer decision-making
• →Detail-oriented and organized; able to manage multiple accounts and deadlines simultaneously.
• →Proficient in Microsoft Excel and experience with CRM/ERP systems such as Salesforce and NetSuite.
• →Proactive, eager learner able to thrive in a fast-paced environment.
• →Bachelor’s degree in business, Finance, or work experience.