Senior Field Support Engineer- Robotics, Ai & Unmanned Systems (FTE)

SENIOR FIELD SUPPORT ENGINEER – ROBOTICS, AI & UNMANNED SYSTEMS

INVEST OTTAWA – AREA X.O

Area X.O is one of Canada's most unique testing and innovation environments — the place where companies of every size come to put their products through real-world paces. Robotics and applied AI, autonomous and connected vehicles, drones and counter-UAV systems, 5G/V2X infrastructure, IoT and sensor integration, smart agriculture — we touch nearly every emerging technology shaping the next decade.

We are looking for a Senior Field Support Engineer to join our Robotics, AI and Unmanned Systems vertical. You will support a rotating mix of client and internal projects — sometimes a different project every day, sometimes weeks of deep work on a single substantial test campaign. No two weeks look the same. Reporting to the Engineering Manager, Smart Mobility and Connectivity, you will work alongside field support engineers from other verticals as projects demand.

• Engineering Pay Band D: $76,000-$114,000
• Hiring Salary Range: $76,000 - $104,500
• Reason for opening: Backfilling a Position
• This position will be required to work onsite at Area X.O

WHAT YOU WILL BE DOING 

• Operate track equipment including NCAP VRU targets and foldable vehicles to support autonomous vehicle, ADAS, and collision avoidance validation.
• Mount and integrate cameras, LiDAR, radar, and other sensors on infrastructure and coordinate vehicle and pedestrian runs to validate detection performance and computer vision outputs.
• Measure and report network KPIs across Wi-Fi, 5G, V2X, and wired environments in support of connected and autonomous system trials.
• Contribute custom engineering and automation solutions that upgrade test infrastructure and showcase Area X.O's capabilities.
  
• Provide hands-on support for drone, counter-UAV, and unmanned ground and aerial vehicle projects, with cross-vertical exposure to smart farm and defence work as opportunities arise.
• Support visiting clients running AI, robotics, and unmanned systems demonstrations, ensuring stable power, reliable connectivity, and a smooth on-site experience.
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WHAT YOU HAVE ACCOMPLISHED/GAINED THROUGHOUT YOUR CAREER : 

• Diploma or degree in Engineering (Electrical, Robotics, Mechatronics, Computer, or Mechanical), Computer Science, or a related technical discipline.
• 5 or more years in a hands-on technical field engineering role. Exceptional candidates with 3 to 5 years and strong technical breadth will be considered.
• Strong Python scripting skills and comfort with at least one other scripting language.
• Working knowledge of network protocols (TCP/UDP) and ability to configure switches and routers.
• Familiarity with robotics or autonomous systems testing workflows such as ROS/ROS2 or equivalent frameworks.
  
• Ability to engage in client-facing interactions and provide technical support as needed.
• Working understanding of LiDAR, radar, cameras, and wireless technologies, with depth in at least one area.
• Solid Linux fundamentals including administration, troubleshooting, and scripting.
  

You will stand out if you also bring any of the following:

• Hands-on experience with ROS/ROS2 or AI/ML frameworks such as TensorFlow, PyTorch, or OpenCV.
• P.Eng certification or working toward it.
• Experience with simulation tools such as CARLA, SUMO, MATLAB/Simulink, or CST Studio.
• Skills in C/C++, embedded systems, CAD design, 3D printing, CNC machining, or pick-and-place systems.
• Hands-on experience with 5G/V2X platforms or drone (RPAS) certification.
  

Do you have some of these skills but maybe not all?  We still encourage you to apply as we would love to review your unique application and learn more about you!

At Invest Ottawa and Bayview Yards, we know that diversity, inclusion and a sense of belongingness are critical success factors for globally competitive organizations and are required to drive sustainable wealth creation and prosperity across our region. We prioritize the creation of an inclusive culture and infuse diversity into our programs, operations and governance. As an equal opportunity employer that doesn’t simply accept difference but celebrates, support and thrives because of it, we invite all qualified candidates to apply, and especially encourage those who identify as members of underrepresented groups. 

Invest Ottawa and Bayview Yards are determined to provide a barrier-free work environment, starting with the hiring process. If you require accommodation during any phase of the evaluation process, please contact hr@investottawa.ca to request specialized accommodation. Do know, all information received in relation to accommodation will be kept confidential. At Invest Ottawa and Bayview Yards, we are focused on doing better and committed to leading by example because it’s what’s best for us, our culture and our community. 

We may use AI-enabled tools during the recruitment process, including for interview note-taking and assessment support, to help our team stay present and engaged throughout interviews. These tools do not independently screen, assess, or select applicants, and all hiring decisions are made by people. We welcome inquiries about AI use and/or requests for accommodations at any stage of the hiring process. Personal information (including recordings, transcripts, summaries, and assessment-related materials) is safeguarded in accordance with our privacy policy and applicable Ontario privacy legislation.