New Business Agent (Workers Comp)

Integrated Specialty Coverages, LLC (ISC) is a growth stage technology and data-driven commercial MGA and insurance wholesaler leading innovation in the market.  

Backed by one of the leading private equity firms, Onex Partners, and led by a forward-thinking management team, ISC is combining the worlds of insurance and technology to create an Insurtech powerhouse. As a leading online distributor of insurance products for a range of industries and “Main Street USA”, we are looking for the right people to help us in our mission of achieving exponential growth. We strive to be the number one place to go for brokers and agents to source insurance. To accomplish this, we’re building a digitally focused team that deeply understands the intersection between user experience, data, and AI/ML to optimize the way we engage with our customers and partners.

The New Business Agent will initially concentrate on learning about our operations and product offerings. From there, responsibilities include all aspects of policy administration, providing knowledgeable support to our insureds, contributing to marketing strategies, and developing efficient internal processes. Our ideal candidate will find the opportunity personally satisfying and financially rewarding to create value in the day-to-day operations and continually improve our marketing, service, systems, and operations.

• →Field inbound sales leads and walk-in traffic.
• →Follow up with prospects.
• →Underwrite products and provide quotes based on customer needs.
• →Process inbound payments received over the phone, mail, online, or fax.
• →Work with the carrier to satisfy customer requirements.
• →Assist clients in updating their accounts and policy-related items.
• →Additional duties as the departments needs change.

• Strong written and verbal communication skills and proficiency in Microsoft products.
• Bachelor’s degree is preferred.
• 2+ years of customer service experience preferred.
• 2+ years of sales experience preferred. 
• Ability to work onsite in our Sacramento office 4 days a week, 9am-6pm PST.

This role also offers bonus pay. Your ISC Talent Acquisition representative will share more details about the bonus component should you advance in the interview process.