Associate Technical Program Manager

What You’ll Be Part Of:

iSpot.tv is changing how brands, agencies, and networks measure and assess the impact of TV advertising. The iSpot service connects TV advertising to actual business outcomes, empowering the world’s top brands to plan, measure, and optimize their TV campaigns and to understand their influence on business growth.

Our Operations team provides mission-critical support to our sales, customer success, and marketing teams. The Associate Technical Program Manager (ATPM) will drive the execution of business system initiatives, balancing project management rigor—such as requirements gathering, timeline tracking, and stakeholder communication—with hands-on tactical support of the Salesforce environment and related systems. This is a fast-paced role ideal for a detail-oriented problem solver who is ready to bridge the gap between business needs and technical solutions.

Responsibilities:

Program Management:

·       Partner with business stakeholders (e.g. Sales, Customer Success, Marketing, Finance) to draft and document technical requirements (PRDs & Story Points) for new initiatives.

·       Support the execution of tactical projects by tracking tasks, managing immediate blockers, and providing regular status updates to ensure timely delivery.

·       Facilitate cross-functional communication and alignment on system improvements and items on the operational roadmap.

Salesforce Administration:

·       Provide ongoing tactical support and maintenance for Salesforce, including user management, end-user support, and routine configuration updates.

·       Assist with implementing system enhancements and support user-focused troubleshooting.

·       Identify opportunities to leverage existing application capabilities to increase utilization and productivity.

·       Qualifications:

●      3–5 years of experience in project management, business operations, or technical program management.

●      Salesforce Administrator certification or demonstrated hands-on experience.

●      Proven ability to translate business needs into technical documentation (PRDs/Process Maps).

●      Experience with project management tools (e.g., JIRA).

●      Strong communication and listening skills, with a positive approach.

●      Ability to multitask, prioritize, and manage time effectively.

●      Team player with the ability to work in a high-energy, collaborative team environment.

Additional Notes:

iSpot.tv is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard for race, color, religion, sex, age, disability, military status, or national origin or any other characteristic protected under federal, state, or applicable local law.