Project Coordinator IV

itD is seeking a Project Coordinator IV / Product Operations Specialist (Technical + LLM) to support strategic product operations initiatives across company's Product & Regulatory Operations organization. This role will drive execution, operational quality, and workflow optimization across multiple products and platforms by leveraging technical analysis, AI-assisted workflows, and data-driven decision-making. The ideal candidate will bring deep experience in technical product operations, SQL-based analytics, AI tooling, and cross-functional program coordination, with a proven ability to independently execute and improve operational processes in fast-paced environments.

Location: Remote – United States (No location preference).
Note: Contractors may be required to transition onsite once offices reopen.

Duration: 6 Months

Pay Rate: Market Rate, depending on experience.
We provide comprehensive medical benefits, a 401k plan, paid holidays, and more.
Please note that we are only considering direct W2 candidates at this time, as we are unable to offer sponsorship.

• →Support execution strategies across multiple products and platforms, including launching new operational initiatives and improving quality outcomes through technical and programmatic solutions.
• →Write, optimize, and maintain advanced SQL queries to collect, transform, and analyze large datasets for business insights and operational improvements.
• →Build and maintain dashboards, reports, and visualizations using tools such as Google Sheets and other reporting platforms to support stakeholder decision-making.
• →Leverage AI Agents and AI-assisted workflows to automate repetitive processes, accelerate analysis, and prototype scalable solutions.
• →Identify program risks proactively, develop mitigation strategies, and communicate updates clearly across cross-functional stakeholders.
• →Coordinate technical product operations activities across engineering, product, legal, and operational teams to ensure alignment and successful delivery.
• →Support labeling initiatives, data annotation processes, and LLM training workflows to improve product quality and operational efficiency.
• →Drive operational rigor by managing multiple workstreams simultaneously while ensuring timely execution and quality outcomes.

• →Attend regular internal practice community meetings.
• →Collaborate with your itD practice team on industry thought leadership.
• →Complete client case studies and learning material (blogs, media material).
• →Build out material to contribute to the Digital Transformation practice.
• →Attend internal itD networking events (in person and virtual).
• →Work with leadership on career fast-track opportunities.

• 8+ years of experience in consulting, strategy, operations, technical product operations, or program management roles.
• Advanced SQL proficiency, including CTEs, window functions, joins, aggregations, and data transformations.
• Experience with data annotation, labeling workflows, and large language model (LLM) training support.
• Hands-on experience using AI Agents and AI-assisted workflows to improve operational efficiency.
• Expert-level proficiency with Google Workspace, especially Google Sheets, including complex formulas, pivot tables, and workflow automation.
• Strong experience managing multiple concurrent projects and cross-functional initiatives.
• Demonstrated ability to work independently with minimal supervision in fast-paced environments.
• Strong analytical, problem-solving, organizational, and communication skills.

• Experience with VS Code or similar development environments.
• Experience with low-code/no-code prototyping or AI-assisted code generation (“Vibe Coding”).
• Experience building dashboards and visualizations using Tableau, Looker, Unidash, or similar tools.
• Familiarity with data pipelines, ETL processes, and data infrastructure concepts.
• Experience collaborating with engineering teams on technical requirements and specifications.
• Background in quality assurance, triage operations, or ML/AI validation workflows.
• Experience developing and implementing manual and automated test strategies for products and features.
• Prior experience supporting large-scale technology organizations or enterprise environments.

Bachelor’s degree in a relevant field or equivalent work experience required.