Senior Sales Operations Analyst

As a member of Iterable’s Operations team, you will play a key role in developing strategy, process, and reporting for our growing Sales department. Your ultimate goal is to drive cross-functional strategic insights and detailed analytics into the sales process, so we can scale our business through data-driven decisions.

We have 4 main objectives: (1) provide our internal teams with process and reporting that allows them to spend minimal time with data entry and maximum time with prospects and customers; (2) provide executives with key analytics that enable them to scale the business through data-driven decisions; (3) provide our prospects and customers with the best service and experience possible; and, (4) put efficient processes in place that will scale with our growth.

• →Work cross-functionally with Marketing, Sales, Finance, and Customer Success teams to report business KPIs, identify key insights, and suggest areas of improvement
• →Identify new processes and tools to increase automation, improve efficiency, and reduce manual overhead
• →Partner with Sales management to increase the understanding of our business, improve decision-making, and increase sales productivity
• →Create and maintain KPI dashboards for business partners
• →Perform ad-hoc analysis and come up with your own projects to support ongoing strategic and tactical business initiatives
• →Administration of Salesforce (create and maintain reports/dashboards, page layouts, territory module, record transfers/uploads, new user creation, etc)
• →Become an authority in our Sales tool stack and ensure team is using best practices

• Strong written and verbal communication skills
• Demonstrable experience with Excel, Salesforce, and/or other Sales tools
• Solid attention to detail and time management skills
• Analytical thinker who can derive insights from data to improve process and training
• A self-starter attitude who naturally sees problems

• Sales experience or experience working with Sales organizations
• Experience at a high growth startup or consulting experience
• Certified Salesforce Administrator and Developer
• Experience with forecasting and sales territories

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• Official Iterable website, Careers page: https://iterable.com/careers/
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Iterable is not affiliated in any way to these impostors and we hereby confirm that such individuals/entities are not authorized, encouraged, or sponsored to act on behalf of Iterable. Such job opportunities are entirely fake and not valid. Therefore, please disregard any written or oral request for a job offer or an interview that you believe is or might be fraudulent or suspicious and immediately reach out to us via email at talent-ops@iterable.com upon receiving a suspicious job offer.

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Iterable is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Iterable does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Iterable also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Iterable will also consider for employment qualified applicants with arrest and conviction records.