STUDENT-IT Service Desk Consultant - A
United States·IthacamidQuick Summary
To be the first point of contact that provides technological support to all members of Ithaca College via Video Call, Phone Call, Email, Live Chat, and Walk-in interactions.
To be the first point of contact that provides technological support to all members of Ithaca College via Video Call, Phone Call, Email, Live Chat, and Walk-in interactions.
Provide technological support to faculty, staff, and students via telephone, email, chat, and walk-in interactions. Troubleshoot various issues, such as assessing hardware, any software/firmware, networking, printing, security and user accounts administration.
Create, update, and route TeamDynamix (our system for documenting requests) tickets for all issues. Oversee the process of loaning out college-owned equipment. Opportunities for promotion and job enrichment, through additional, personalized projects designed to help you achieve your goals!
Pay Rate: $16.00
Hiring Manager: Donavan Duffus
Location & Eligibility
Listing Details
- Posted
- June 24, 2026
- First seen
- June 24, 2026
- Last seen
- June 24, 2026
Posting Health
- Days active
- 0
- Repost count
- 0
- Trust Level
- 49%
- Scored at
- June 24, 2026
Signal breakdown
Please let Ithaca College know you found this job on Jobera.
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