Revenue Controller

itsme® has fundamentally changed how people lead their digital lives in Belgium, but we are not stopping there! Do you want to be a driving force to help expand on this success story as part of a talented team that is making a positive impact on society? Then keep on reading, you’ll probably like what you’ll see.

We are itsme®, one of Europe’s fastest-growing scale-ups, with 115 team members and growing. Our mission: to provide a state-of-the-art digital identity solution for all people, enabling them to interact securely in the digital space. Now, only nine years after being founded, close to 8 million citizens use the itsme® app to identify themselves and sign documents online. Starting in Belgium, we successfully launched the itsme app in 32 European countries, with the ambition of becoming an internationally leading player.

We’re looking for a Revenue Controller to support the planning, execution, and optimization of sales operations across our commercial and finance functions. The role combines analytical finance capability with operational execution to ensure revenue teams operate with clear targets, reliable data, and efficient processes.

This position acts as a connective layer between go-to-market leadership and finance teams by supporting commercial planning, enterprise deal structuring, billing operations, and revenue analytics. The revenue controller ensures alignment between finance, strategy, systems, and execution to maximize revenue impact.

• Revenue Planning: You will actively support leadership in defining commercial strategy through data analysis and operational insight. This includes supporting revenue target setting, driving operating cadences, and establishing clear ways of working across the revenue organization.

• Sales Support: You will support our enterprise sales cycles organization in coordinating across sales, legal, and finance teams. You will assist with structuring complex commercial agreements, including pricing models, discount structures, and contract terms. As a Revenue Controller you will develop and maintain standardized contract templates and commercial documentation.

• Billing Support: Ensure the accuracy and integrity of contract, subscription and pricing data within billing and finance systems. You will support our onboarding and sales teams with monthly billing operations, including invoice generation and reconciliation, and pro-actively own our collections processes and resolution of billing discrepancies.

• Team Enablement: Develop materials and operational resources to improve the efficiency of the sales team’s day-to-day activities. This includes creating and maintaining commercial playbooks that support specific revenue objectives and sales motions. You will identify operational bottlenecks within the revenue workflow and propose process improvements.

• Analytics & Forecasting: Support quarterly and annual revenue forecasting processes. Provide analytical support for revenue team planning and target setting. Produce reporting and insights on pipeline health, deal performance and revenue trends. In addition, you might be tasked to develop dashboards and reporting frameworks that support decision-making for revenue leadership.

• You have 3-4 years of relevant experience in commercial/business controlling, business operations, revenue operations, sales operations, finance operations, or a related analytical role

• Strong analytical and financial modelling capability

• Experience working with CRM systems (e.g. Salesforce) and financial / billing platforms

• Ability to translate strategy into operational processes and frameworks

• High attention to detail with strong data integrity discipline

• Experience building dashboard or working with BI tools preferred

• You are fluent in English and native Dutch or French.