Iyzico31mo ago

iyzico - Onboarding Specialist

Istanbulmid

OtherOnboarding Specialist

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Quick Summary

Overview

iyzico Founded in 2013 with the mission to democratize financial services for merchants engaged in e-commerce and make them accessible for everyone, iyzico is a leading fintech company offering innovative payment and financial solutions to both businesses and consumers.

Technical Tools

ecommercefintech

Founded in 2013 with the mission to democratize financial services for merchants engaged in e-commerce and make them accessible for everyone, iyzico is a leading fintech company offering innovative payment and financial solutions to both businesses and consumers. The company aims to simplify payment processes, making life easier for both consumers and merchants.

Providing merchants with an easy-to-use and secure platform that streamlines their payment acceptance processes, iyzico was acquired in 2019 by PayU, a global payment company. Today, iyzico operates within the Prosus Group, one of the world's largest technology investment groups.

In line with its vision to become one of the top five financial institutions in Türkiye, iyzico acquired Paynet in 2025 and continues to serve more than 185.000 merchants.

Reviewing individual and corporate merchant applications and related documents

Checking whether customers comply with the Central Bank, MASAK and iyzico criteria

Following new merchant procedures from the application phase

Ensuring the completion of the process of new merchants in accordance with iyzico standards

Sending business contracts to new merchants

Finding solutions to new merchants’ questions and problems via phone and e-mail

Bachelor or associate degree in the related discipline of the economic and administrative sciences or equivalent experience

Self-motivation and self-responsibility the ability to learn quickly and work independently and in a team, with minimum direction

Have experience in Onboarding or Customer Relations teams

Customer-oriented thinking and giving importance to customer satisfaction

Attention to detail, responsible and able to take initiative

Can be flexible to work weekends, holidays and/or extended hours as needed

Experience in e-commerce or the payment industry is a plus

A culture of continuous development: conferences, in-house events to stay up-to-date on current trends and technology. (Everyone’s encouraged to get on the stage and share expertise with teammates and the community)

Online Training Platform (Free access to Udemy, Harvard ManageMentor, Getabstract, etc.)

Freedom under responsibility is our common mindset. That’s how we designed our flexible working model called iyzico Homequarters. Our headquarter is in Altunizade.

An iyzicoMate is assigned to help you with anything you may need on your onboarding

A detailed orientation program designed for you to fully grasp the iyzico culture

Meal & Internet Allowance

Transportation Allowance

A gift voucher to meet tech needs and ergonomic workspace at home

Macbook (and monitor if needed)

Employee support program: free psychological counseling, legal advice, financial advice etc.

Access to a wide network of sports facilities

Private health insurance

1 day birthday leave